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Customer Service Professional - Italian + English speaker

Req ID#:  309110

Warsaw, Poland, PL

Customer Service Professional - Italian + English speaker

Human Resources

Customer Service Professional – Italian speaker


Sitel Group is comprised of industry-leading firms providing business process outsourcing, digital marketing, training and talent management, technology and innovation, consulting and analytics solutions.


We are looking candidates for the position of: 


Customer Service Professional – Italian and English speaker

Location: Warsaw, Mokotow


On this position you will be responsible for telephone and e-mail, administrative support to users of the global brand IT services (support customer requests such as modifying, cancelling or updating existing orders).



It is worth joining us

  • Internal promotion opportunity
  • Friendly, multicultural work environment
  • Stable employment
  • Shift work: Monday-Friday: 6:30-22:30


We expect

  • Native/fluent Italian
  • Very good English and/or very good Polish 
  • Interest in technical area is an asset
  • IT literacy (Windows, MS suite)
  • Excellent interpersonal skills, team work oriented
  • Basic customer experience

You get:


  • Wellbeing and health: we provide a private medical care, Multisport cards, internal SitelFit program - promoting activity
  • Rest: we subsidize the holiday
  • Giveaway: Christmas - vouchers or additional cash on the account, layettes for newborns, gifts on the occasion of Children's Day
  • Fun Management: integration meetings (during the pandemic we use modern streaming channels), Fun Management program - monthly events in each department/project
  • Development: free access to modern training platform for every employee, development programs - 95% of our managerial staff is from our internal promotion
  • CSR - we care not only about ourselves. We are happy to help those in need.

When applying please enclose the below statement:

"Hereby I voluntarily agree to the processing of personal data contained in my CV by Sitel Polska Sp. z o.o. for the purpose of the recruitment process in accordance with the Act of August 29, 1997 on the Protection of Personal Data (Journal of Laws of 2002 No. 101 , pos. 926 as amended).”

Application submission signifies the applicant's agreement to process the personal data contained in the application for the purposes necessary for the recruitment process in accordance with Sitel Global Corporation's privacy policy (available at

Customer Service Professional - Italian + English speaker

Job Segment: BPO, Administrative Assistant, Network, Consulting, Customer Service, Operations, Administrative, Technology

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