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Sitel Representatives for Nicaragua

Req ID#:  193071

Virtual, Any Location, NI

Sitel Representatives for Nicaragua

Customer Service

About Us

 

Sitel Nicaragua is the main contact center in the country, since 2008 our growth has been exceptional. We started with 300 employees and today, after 10 years, we manage a world-class client portfolio with more than 3,000 employees.

Job Summary

 

As a Sitel Customer Service Representative, you’ll learn life-long interpersonal and technical skills which will set you up for success. With our world-class paid training, you will continuously build your abilities and knowledge which will allow you to deliver great experiences for some of the world’s best-known brands.

We are looking for a bilingual (Spanish and English) representatives to deliver world-class customer support and build customer satisfaction. We need people who:

  • Want to drive customer satisfaction through voice, chat, and/or email communications
  • Have the ability to multi-task and navigate through multiple systems
  • Are eager to advance their career with a reliable company
  • Problem solve with a can-do attitude
  • Enjoy working with a team as well as independently
  • Are 18+ years of age 
  • Have a high school diploma (higher education is a plus) 

Why Sitel?

 

As an industry leader, we rely on the expertise of our 90,000 people - empowering them to help customers everywhere, every day. Working at Sitel is more than just a paycheck, it’s an opportunity to learn, lead and grow, all while working with some of the best brands in the world.

At Sitel, we believe happy associates are successful ones. That’s why we give our people the tools and freedom to learn, grow, have fun and be themselves. Our employee promise includes a strong company culture, ample rewards and recognition and opportunities for professional and personal development.

 

Apply today and watch your career blossom!

Skills/Knowledge/Abilities

  • Answers inbound calls within guidelines/goals established by the client and management. Consistently achieves call quality score goals in order to meet client and customer satisfaction goals.

Education

High school diploma or equivalent in a combination of education and work experience

Sitel Representatives for Nicaragua


Job Segment: Customer Service

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