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Launch your career as a Licensed Agent (no experience or license required!) for Property and Casualty

Property and Casualty Insurance Work from Home (no experience or license required!)

Req ID#:  149348

Spartanburg, SC, US

Customer Service
Job Summary

Are you ready to make a life changing career change? We are looking for Licensed Insurance Agents to support Property and Casualty insurance for some of the largest and well known providers in the U.S., taking calls and chat inquiries from customers with guaranteed sales. 


No License? No problem! At Sitel Group, we invest in our associates and provide the training, materials and support you need to become licensed, at no cost to you. This is an opportunity to join a global network of insurance professionals and gain lifelong skills that will set you up for success at Sitel - or wherever your career takes you! 


As a Licensed Property & Casualty Agent, you will sell auto, home and renters insurance, as well as support existing and new customers with questions on their policy, billing, and coverage.  

Role & Responsibilities

  • Interact with customers, clients, insurance carriers and internal sources to provide coverage information
  • Complete a variety of day-to-day client service transactions, including policy endorsements, certificates, binders, cancellations or other necessary tasks as needed 
  • Evaluate client needs and research to answer inquiries and make appropriate coverage recommendations
  • Complete carrier certifications to obtain “Ready to Sell Status” for insurance providers
  • Utilize tools and applications to complete needs assessments
  • Resolve customer objections and offer additional benefits packages that provide increased coverage and cost savings
  • Weekly review of quality standards and performance 
Qualifications & experience

  • Ability to complete pre-licensing course and pass the applicable resident state exam
  • Ability to pass the Insurance Application Form background screening as applicable by state
  • Organized self-starter who is dedicated to studying on their own and comfortable in a continuous-learning environment 
  • Strong communication skills, including the ability to toggle between screens while chatting with the member
  • Exceptional customer service skills 
  • Experience in Customer Service, Sales, Insurance or related field preferred 
  • High school diploma (higher education preferred) 
  • Must pass a background check and drug screening 
Why Sitel

As an industry leader, we rely on the expertise of our 90,000 people - empowering them to help customers everywhere, every day. Working at Sitel is more than just a paycheck, it’s an opportunity to connect, grow and learn from some of the brightest minds in the industry, all while working with some of the best brands in the world. 


Apply today and a member of our Recruitment Team will contact you to get started! 

We are proud to be an equal opportunity employer. At Sitel, our differences are our greatest strength. We don't just promote diversity - we celebrate it. 

Property and Casualty Insurance Work from Home (no experience or license required!)

Begin Your New Career

Working at Sitel is more than a job - it’s a career full of growth and development opportunities, valuable connections and life-long skills and experiences. Join our family of diverse and empowered associates around the globe and make a difference in people’s lives. Begin your #SitelLife today!

Get to Know Us

We are Sitel. Our 90,000 people across the globe connect many of the world’s best-known brands with their customers – 4.5 million times every day. As a global leader in customer experience (CX) management, we deliver experiences through voice, chat, social media and for 400+ clients, from Fortune 500 companies to startups.

Job Snapshot

Employment type:
• Full-Time

• Augusta - Onsite, possibility of virtual after training
• Knoxville - Onsite and Virtual
• Las Vegas - Onsite and Virtual
• Spartanburg - Onsite and Virtual
• Fishers - Onsite then Virtual
• Starkville - Virtual
• Nashville - Virtual

• None required

• Competitive Salary
• Paid Professional Licensing
• Paid Training
• Full-time hours
• Opportunity for overtime
• Employee discounts
• 401k match
• Pet insurance
• Dental
• Vision
• Health

Nearest Major Market: Spartanburg
Nearest Secondary Market: South Carolina

Apply now »