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General Ledger Accountant - maternity cover)

Req ID#:  85642

Sofia, BG, 1407

General Ledger Accountant - maternity cover)


Sitel Group is one of the largest customer experience companies in the world. The group is comprised of industry-leading firms providing business process outsourcing, digital marketing, training and talent management, technology and innovation, consulting and analytics solutions.

With subsidiaries such as Sitel, TSC, Learning Tribes, Extens Consulting, Sitel Insights and Novagile, the group’s services are leveraged across geographies, verticals and all stages of the end-to-end customer journey, helping clients effectively harness the industry’s explosive digital transformation and consistently deliver outstanding customer experiences.

With over 30 years of industry-leading experience, Sitel Group’s 75,000 associates service over 400 clients through its network of more than 150 offices in 27 countries.
Currently we`re looking for General Ledger Accountant, fluent in English, to join our centralized in Sofia Shared Services Center EMEA.

The role will be Maternity cover temporary replacement (approximately 1.5 years).

Main activities and Key Tasks:

  • Produce, create and input all General Ledger journals to include non-AP/AR bank payments and ensure their accuracy, correct authorization and maintenance of  relevant supporting evidence
  • Prepare accurate US GAAP Management Accounts in adherence to the Month-, Quarter- and Year- End Global Close Schedule
  • Support the preparation of accurate Statutory Accounts in adherence to the statutory deadlines
  • Close liaise with the Business Unit to ensure a good understanding of business developments
  • Performs accruals, reconciliations and analysis of the company accounts on a monthly basis
  • Apply Sitel standards and comply with  Sitel Accounting and Reporting Guidelines and local GAAP
  • Accurately calculate VAT returns as per local country deadlines;
  • Drive best practice and process & control improvements & suggest areas & approaches to achieve this. Identify areas of improvement.
  • Ensure correct and timely treatment of all employee related costs (e.g. sales commissions, payroll, pension, benefits, bonuses, holiday pay, etc)
  • Collate and review cash forecasts and daily balance for bank accounts
  • Produce Site & Entity Reporting, variance analysis & analytics in adherence to the Month, Quarter, and Year End Timetables
  • Full Monthly Reconciliation of Balance Sheet Accounts to include understanding of the nature of all balances and adherence to Group guidelines on sufficient & the format of supporting documentation


  • Fluent in English
  • Education in the field of Accounting, Finance or relevant
  • 2-3 years directly related work experience
  • Previous experience in Shared Services Center is an advantage
  • Knowledge in Local GAAP and US GAAP
  • Knowledge of internal controls over financial reporting and internal control procedures
  • Excellent excel skills
  • Excellent analytical skills
  • Ability to meet reporting deadlines
  • Adherence to local statutory reporting requirements
  • Proactive, adaptive to change and organized
  • Willingness to drive & own processes

Sitel offers:

  • To join a young and dynamic team in multinational environment
  • Great benefits & remuneration plan
  • Great professional work environment
  • Be part of growing young team
  • Professional training and support opportunities
  • Social package including: additional healthcare insurance, food vouchers, social team activities
  • People 1st board membership and initiatives – charity activities, team buildings, sport events, internal competitions
  • Friendly and accessible office location
  • Opportunities for a long-term professional career

If you are interested in our proposal and it matches your profile, we`ll be happy to receive your CV.

General Ledger Accountant - maternity cover)

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