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Security DRI

Req ID#:  184988

US

Security DRI

Operations

 

Learn, Lead & Grow at Sitel Group®

 

We believe experiences are everything, and that happy associates are successful ones. That’s why we give our people the tools and the freedom to learn, grow, have fun and be themselves.

• GROW AS YOU GO. We invest in you, with internal programs, training and initiatives to develop your skills and help you reach your goals. We promote from within. We provide you with the tools, skills and resources to develop, both professionally and personally. You choose where you want to go; we help you get there.

• BE BOLD, BE YOU. #SitelLife represents our commitment to our people -to YOU. It's about coming exactly as you are. We empower everyone to live their truth, be themselves and use their voice -and we give them a platform to do so.

• WORK TOGETHER TO MAKE AN IMPACT. We strive to make the world a better place and empower others to do the same. We are mission-driven -and we leverage the power of our people to make a positive impact in the communities in which we live and work.

• GAIN STABILITY, EXPAND POSSIBILITIES. We celebrate successes and reward our people for the hard work they do every day. We offer benefits to keep you healthy and happy, such as paid time off and referral bonuses. Plus, fun perks like employee discounts.

• MAXIMIZE YOUR EXPERIENCE. We value open, honest and constructive conversation. We encourage you to speak up -and we listen when you do. Through MAX, our global community, we leverage our people's innovative ideas, experiences and feedback to shape and drive the future of Sitel Group.

 

About Sitel Group®

 

As a global leader in end-to-end customer experience (CX) products and solutions, Sitel Group® partners  with the world’s best-loved brands, from Fortune 500 companies to local startups, to design, build and  deliver a competitive edge across all customer touchpoints. 

 

With our award-winning culture built on 35+ years of industry-leading experience and commitment to improving the employee experience, we improve business results by pairing innovative design thinking and digital solutions – including self-service, artificial intelligence (AI), automation and data-driven analytics – with the expertise, emotion and empathy of our people to Create Connection. Value Conversation.

 

Summary

 

Characteristics

 

Adaptability They can think through problems and find obvious as well as uniquely simple solutions. 

Authority They have been given the appropriate authority to drive change and have used it humbly and responsibly. 

Cooperation They can work well with others both internally to the company and with client personnel. 

Initiative They are proactive and can work to achievements without having to be directed. They have a sense of drive to keep doing great work.

Technical They are experts, or willing to become an expert

 

Functional Duties

 

‣ Design, plan, implement and maintain security policies, procedures, and practices which provide protection for the facility, information, equipment and personnel in accordance with business and Apple requirements. 

‣ Lead all aspects of the security function including: strategic planning, budget management, staffing, and leadership of all security operations. 

‣ Identify risks, research and deploy state-of-the-art technology solutions and innovative security management techniques. 

‣ Direct evaluation of existing security systems and programs, and implement new or improved projects and procedures to close any identified deficiencies or gaps. 

‣ Direct technical and information security activities including security education; document and material classification and control and records management. (May be an Information Technology function and individual performing duties.) 

‣ Direct Personnel Security Program, including pre-employment screenings,clearance processing and maintenance, visitor control, vendor security and internal investigations.‣ Ensure that budgets, schedules, and performance standards/requirements are set and attained. 




 

New Product Security

 

Qualifications

 

‣ Ability to develop and maintain effective internal and external relationships. 

‣ Excellent ability to clearly communicate (verbally and written) in English and any native language with all levels of the organization and Apple. As well as, influence others to agree and comply with security program requirements.

‣ Project Management skills such that they can manage the Security Program. To include all Supplier participants who will help perform various requirements from  the Security Responsibilities document.

Security DRI


Job Segment: Strategic Planning, Facilities, Project Manager, Information Security, Security, Strategy, Operations, Technology

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