CSR Inbound TV tech support

Req ID#:  84339

San Pedro Garza Garcia, Mexico, MX

CSR Inbound TV tech support

Operations

About Us

Sharing our Mission and Values

MISSION

Through innovative and socially engaged services and technology, we are committed to empower people and enhance brands to transform customer care moments into more rewarding, richer and happier experiences.

VALUES

Our values are part of our DNA. They guide the way we work with our business partners, within our communities and with each other.

Working together in an environment of trust, through our commitment to our client’s customers and focus on success, we have created a vibrant group culture where ideas can flourish, people can thrive and we grow as one.

Job Summary

The agent’s primary responsibility will be to assist product end-users with technical support and customer service addressing their needs that may include: general product information, purchase information, store locator, assembly troubleshooting, incident management, exchange repair, warranty support, wireless connectivity and troubleshooting for the products

Education

High school diploma or equivalent in a combination of education and work experience

CSR Inbound TV tech support


Job Segment: Technical Support, Customer Service Representative, Network, Telecom, Telecommunications, Technology, Customer Service