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Bilingual French Inbound Customer Service

Req ID#:  80669

Saint John, NB, CA

Bilingual French Inbound Customer Service

Customer Service

About Us


We're looking for Bilingual French candidates to join our team!


Be part of a team dedicated to helping a Businesses succeed in running their business!


Are you looking for a company that can provide steady hours, excellent benefits, career growth, a comprehensive paid training program and a great incentive opportunities to increase your take home pay? If you said yes, then Sitel is the right company for you!

Sitel has been a leading employer in the Saint John community for over 17 years, and we take pride in our ability to promote from within by training and developing our employees! 


Businesses play a critical role in our communities and fuel the nation’s economy. Imagine all of the businesses in your life; the local bakery, your favorite restaurant, and the corner market.  What would your community be like without them?  Unfortunately, the road to success for business is paved with challenges, and longevity is not a given. This is where you come in!


Sitel is seeking to hire people with a passion for helping businesses succeed. Our associates help customers with general customer inquiries, order placement, and trouble shoot technical issues. 

If you feel like you don’t know much about these topics, no worries.  Most of our new hires don’t either and that’s why we offer paid training to teach you 



We Offer

  • Competitive starting wage
  • Paid professional training (starting day 1 of training)
  • Full-time shifts (40-44 hours/week - paid overtime after 44 hours/week)
  • Great and affordable benefits to include medical, dental, and vision
  • RRSP Contribution
  • Sitel Rewards Program – earn points for anniversaries, birthdays, referrals and performance (cash in for AWESOME prizes)
  • Sitelfit – Cause we look after you in and out!
  • Fun team environment
  • Local employee discounts
  • Strong community involvement
  • No sales

Job Responsibilities

Our ideal candidate is awesome at the following:

  • A passion to help those in need; Customer Service Excellence
  • Strong desire to help and take ownership on seeing things through
  • Curious, with a desire to always learn more, including strong problem solving skills   
  • Ability to work as a team member, as well as independently with minimal supervision   
  • Troubleshoot basic and routine customer issues that are technical in nature  
  • Knowledge of computers and ability to navigate between several screens in a timely fashion while entering accurate and detailed information (able to type a minimum of 25
  • Ability to multi-task and adapt to changes quickly   
  • Dependable and flexible to rotate shifts, as needed
  • High school diploma or GED is required and you must be at least 18 years of age
  • Must be able to speak, read and write fluently in both French and English

Career Opportunity

It is often said that it is not the work you do but who you do the work with that makes a job enjoyable. The best place to work is one that allows you to learn new skills, make new lifelong friends and get involved in community activities. That is Sitel Saint John.

To apply, please visit our website, to complete an online application.

Our recruiting area is open from 9am to 4:30pm, Monday through Friday. You are welcome to come in and apply in person to discuss your interest in Sitel.

We wish to thank all applicants for their interest and effort in applying for this position, however; only candidates selected for interviews will be contacted.

A criminal background check will be conducted as part of the hiring process.


Sitel is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. If you are contacted by a Recruiter for an opportunity for an interview, please advise us of any accommodations needed to ensure your accessibility needs are met throughout this process. Any information received relating to accommodation will be addressed confidentially.


*Sitel Recruits within Canada and internationally for this position through the NBPNP (AIP) program.

Bilingual French Inbound Customer Service

Job Segment: Customer Service

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