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Project Manager - Learning Tribes

Req ID#:  193034

US

Project Manager - Learning Tribes

Operations

 

Learning Tribes USA (“LT”), the L&D experts of Sitel Group, which employs 90,000 people and has operations in 22 countries worldwide, is dedicated to working with large corporations to support enterprise training initiatives. Providing a combination of industry-leading technology, award-winning L&D solutions, and consulting services, Learning Tribes equips organizations with the insights, innovative tools/platforms, and expertise needed to empower educational growth and professional development.

 

We're moving faster than ever, introducing new products and services that are revolutionizing the L&D industry. With offices around the world (Shanghai, Sao Paulo, Paris, and Miami) we are continuing to build alliances and strengthen our position as a leading learning solutions provider across industries, geographies, verticals, and all stages of the end-to-end learner journey. Our customers’ success expands our success, so we continuously invest into helping them achieve results that exceed all expectations. Are you ready to join the Tribe?

 

POSITION SUMMARY

 

Reporting directly to the Head of Project Strategy, in this highly visible, customer-centric role, the Project Manager (“PM”) will lead complex L&D projects, developing detailed project plans and partnering closely with all relevant stakeholders to drive progress and deliver every project on-time and within budget and scope.

 

RESPONSIBILITIES

 

  • Create project plans and establish/monitor project success metrics factoring schedule, changes in project scope, budget, costs, and margin.
  • Manage project resources to ensure strategic goals are met including multiple geographically and functionally dispersed stakeholders to drive program objectives.
  • Ensure scope and approach are understood across stakeholder community.
  • Drive, monitor, and track the progress of all concurrent projects and ensure timely and effective communication of the status and assessment of risks/issues.
  • Measure project performance using appropriate systems, tools, and techniques.
  • ­Oversee quality assurance and ensure appropriate levels of end-to-end testing are undertaken.
  • Assist with preparation and delivery of project status presentations to leadership and customers.

 

QUALIFICATIONS

 

  • The ideal candidate is a self-starter with project management and/or consulting experience.
  • ­Minimum 3 years of managing projects in a product delivery or technology project environment.
  • L&D industry experience heavily favored.
  • Must have a strong understanding of project management life cycle and various methodologies such as Agile and PMP.
  • Demonstrate a proven track record of results through metrics and KPIs.
  • Strong analytical and strategic thinking skills with strong technical aptitude and ability to understand complex technical platforms.
  • Compelling verbal and written communications and influencing skills, across multiple countries and cultures.
  • Strong presentation and negotiation skills combined with an ability to interact effectively with senior leaders and stakeholders in conveying product direction, strategy, and projects and requirements.
  • Able to work effectively and efficiently toward aggressive goals in a complex, diverse, virtual team environment with multiple and changing demands.
  • Recognize and solve problems quickly and escalate as appropriate and work successfully under pressure.
  • High proficiency in MS Excel, MS Word, MS Project, MS PowerPoint, MS SharePoint, Smartsheets.
  • Highly organized and detail-oriented.
  • PMP certification preferred.

 

LOCATION

 

United States > Virtual Location

Project Manager - Learning Tribes


Job Segment: Project Manager, Consulting, Developer, Manager, QA, Technology, Management, Quality

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