Apply now »

Talent Acquisition Coordinator - Porto, Portugal

Req ID#:  363389

Porto, Portugal, PT

Talent Acquisition Coordinator - Porto, Portugal

Human Resources

Learn, Lead & Grow at Sitel Group®


We believe experiences are everything, and that happy associates are successful ones. That’s why we give our people the tools and the freedom to learn, grow, have fun and be themselves.


  • GROW AS YOU GO. We invest in you, with internal programs, training and initiatives to develop your skills and help you reach your goals. We promote from within. We provide you with the tools, skills and resources to develop, both professionally and personally. You choose where you want to go; we help you get there.
  • BE BOLD, BE YOU. #SitelLife represents our commitment to our people -to YOU. It’s about coming exactly as you are. We empower everyone to live their truth, be themselves and use their voice -and we give them a platform to do so.
  • WORK TOGETHER TO MAKE AN IMPACT. We strive to make the world a better place and empower others to do the same. We are mission-driven -and we leverage the power of our people to make a positive impact in the communities in which we live and work.
  • GAIN STABILITY, EXPAND POSSIBILITIES. We celebrate successes and reward our people for the hard work they do every day. We offer benefits to keep you healthy and happy, such as paid time off and referral bonuses. Plus, fun perks like employee discounts.
  • MAXIMIZE YOUR EXPERIENCE. We value open, honest and constructive conversation. We encourage you to speak up -and we listen when you do. Through MAX, our global community, we leverage our people’s innovative ideas, experiences and feedback to shape and drive the future of Sitel Group.


About Sitel Group®

As a global leader in end-to-end customer experience (CX) products and solutions, Sitel Group® partners with the world’s best-loved brands, from Fortune 500 companies to local startups, to build stronger relationships with their customers by creating meaningful connections that boost brand value.

With 100,000 people around the globe – working from home or from one of our CX hubs – we securely connect best-loved brands with their customers over 4.5 million times every day in 50+ languages. Whether digital or voice-based, our solutions deliver a competitive edge across all customer touchpoints. Our award-winning culture is built on 35+ years of industry-leading experience and commitment to improving the employee experience.


Come and work with us.


We are looking for a talented and accomplished Talent Acquisition Coordinator to join our team.


As a Talent Acquisition Coordinator, your daily responsibilities will include:

  • Receive guidelines from Talent Acquisition Manager and deploy them to the team
  • Attend BU Reviews/Meetings and promote recruitment
  • Attend Hiring calls and guarantee recruitment requests opening in a timely manner and that planning is aligned with company´s interests
  • Briefing Operations about status of recruitment and bottlenecks
  • Identify development opportunities for Recruiters together with Recruitment Trainer and Quality
  • Lease with other departments
  • Follow up with recruitment laws updates
  • Control absences of the team (holidays and bank hours)
  • Coordinate internal transfer procedures/liaise with HR 
  • Identify capacity needs – attrition risk and increase of hiring volumes
  • Approve requests in Sumpt
  • Identify needs of development and coach recruiters
  • Develop process and procedures inside Talent Acquisition team



To succeed in the role, you will need to have:

  • Fluency in English (at least C1) both verbal and written
  • Excellent interpersonal/customer service skills. 
  • Ability to work independently and with a cross functional team.
  • Excellent verbal and written communication skills.  
  • Excellent organization skills and attention to detail.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Ability to function well in a high-paced and at times stressful environment.
  • Proficient with Microsoft Office (Excel knowledge is valued).
  • Experience in Team Management and/or Recruitment.
  • Innovative.
  • Ability to be flexible, adaptable to change and thrive in a team environment.  
  • Demonstrated critical thinking, problem-solving and associates relation abilities.  
  • Ability to maintain high level of professionalism and confidentiality.
  • Availability to go to Porto office. 




What's in it for you? We give our people the tools and the freedom to learn, grow, have fun and be themselves.


  • Competitive wages
  • Paid professional training
  • Employee discounts
  • Private healthcare & dental insurance (after six months of employment)
  • Growth opportunities through various development programs
  • Fun and engaging company-wide initiatives, including our SitelFit wellness program
  • Job stability
  • Life-long skills and experience
  • Excellent work culture


Join the #SitelLife


Our success lies in our diversity, and our differences are our strength. We are an equal opportunity company and we value and respect diversity. You choose where you want to go; we help you get there!

Apply today!


Follow us





Talent Acquisition Coordinator - Porto, Portugal

Job Segment: Recruiting, Bank, Banking, HR, Social Media, Human Resources, Finance, Marketing

Apply now »