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CRM Application/Salesforce Developer


Omaha, NE, US

Req ID#:  71456


We are currently looking for a CRM Application/Salesforce Developer.    This role will be located in Omaha, Nebraska.


The CRM Applications Salesforce Developer will be part of our IT team responsible for building and maintaining multiple enterprise custom applications. The role will support the development of features and enhancements for Salesforce and other CRM applications for Sitel clients to drive organizational efficiency. 


The ideal candidate will work closely as part of a team with our internal customers; may act as the Project Manager, Solution Architect, and Business Analyst in a collaborative environment.


Sitel is a leading global outsourcing provider of customer experience management. We collaborate with some of the best-known global brands to harness the industry’s digital transformation and help consistently deliver outstanding customer experiences. With more than 30 years of industry-leading experience, our 75,000 passionate and talented associates support more than 400 clients in 48 languages from 150 offices strategically located in 24 countries.




  • Develop application code using VisualForce pages and Apex to ensure that the design specifications are met.
  • Collaborate to identify solutions for business requirements and lead technical requirement gathering sessions.
  • Assist in ongoing maintenance and production support of existing applications.
  • Assist with CRM and Salesforce Administrator tasks as needed.
  • Maintain currency with Salesforce development best practices and knowledge by researching and completing training courses.
  • Train other team members on Salesforce development practices as needed.



Qualifications/ Abilities:


  • 3-5 years CRM applications development experience.
  • 1 or more years of developing experience required.
  • 1 or more years’ experience with administration.
  • Experience handling complex Apex/Visualforce development with high level of quality.
  • Must be able to demonstrate a track record with Agile or Waterfall implementation techniques.
  • Hands on experience with web application development utilizing C# or VB.Net, ASP.Net, JavaScript, AngularJS, NodeJS, etc.
  • Proficient in Microsoft SQL Server, Oracle, and/or other databases.
  • Knowledge of SOQL and Salesforce record indexing.
  • Experience in Microsoft Office (Outlook, Word, Excel, PowerPoint)
  • Project management experience/skills.
  • Strong orientation to detail, process, and prioritization
  • Proven experience performing independently and as part of a cross-functional team in a fast-paced environment.
  • Excellent verbal and written communication and interpersonal skills.
  • Creativity, resourcefulness, and ability to think outside of the box.




Education and Certifications:


  • Bachelor’s Degree in Business or Technology field or equivalent work experience.
  • Salesforce Developer Certification, a plus.




  • 10% US Travel



Each of our unique locations are home to great people who love what they do. Sitel is a global leader in customer experience, and no matter which location you visit, you’ll soon become a part of our Sitel family.

CRM Application/Salesforce Developer

Nearest Major Market: Omaha
Nearest Secondary Market: Council Bluffs

Job Segment: Application Developer, Developer, Database, SQL, Oracle, Technology