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Customer Service Representative - Oak Ridge, TN

Date: May 16, 2018

Location: Oak Ridge, TN, US

Req #: 44122-en_US

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About Us

As caring for customers  becomes the differentiator that drives consumer engagement and spending, Acticall Sitel Group is advancing its position as a world leader in outsourced customer experience innovation. 

We offer multiple types of Customer Service positions, including licensed insurance agents. For these positions we pay your state licensing fees jump starting your career! If not qualified for the license position, we have other roles to consider as well.


Job Summary

As a Customer Service Representative you will handle inbound calls within guidelines/goals established by the client and management. This position requires excellent communication skills; an enthusiastic approach to customer interactions; the ability to effectively handle information requests, compliments and complaints with a positive attitude and attention to detail. 

If you possess these skills, you are ready to enjoy our high energy environment with exceptional and career advancement opportunities and we are excited to invite you to apply!

Primary Job Responsibilities

Must have excellent communication and customer service skills, basic computer skills, be dependable, reliable and able to perform duties with minimal supervision. The ability to interact positively with peers and supervisors and handle stressful situations with professionalism is a must. 

Prefer 6 months of customer service experience. Call center experience a plus.

Pay is determined by location and campaign.


High school diploma or equivalent

Nearest Major Market: Knoxville

Job Segment: Customer Service Representative, Call Center Representative, Call Center, Customer Service

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