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Controller, Americas (Remote Nashville, TN)

Req ID#:  136614

Nashville, TN, US, 37203 Miami, FL, US, 33131 Pompano Beach, FL, US, 33069

Controller, Americas (Remote Nashville, TN)



About SITEL Group


We are SITEL. Our 80,000 people across the globe connect many of the world’s best-known brands with their customers – 3.5 million times every day. As a global leader in customer experience (CX) management, we deliver experiences through voice, chat, and social media for 400+ clients, from Fortune 500 companies to startups.

Guided by our values, we encourage our people to Be Bold, Work Together, Build Trust and Wow Customers. Within the customer experience management industry, we believe innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our clients achieve their goals. Together, we are redefining the way brands connect with their customers – one experience at a time.


Position Summary


SITEL is currently looking for a Controller to be a part of our Global Finance team in the Americas. Within SITEL, you’ll join an energized and positive team dedicated to rolling up their sleeves to deliver value-added solutions, products and services for our clients. As the Controller, Americas you will oversee the general accounting, payroll and accounts payables functions, provide accurate and timely financial statements to executive leadership, ensure the company is compliant with reporting requirements of state and federal agencies and participate in continuous efforts to improve the processes and overall functions used to develop and produce financial information. This position could be in Nashville, TN or Coral Springs, FL.  


Key Responsibilities


  • Provide leadership and support to the accounts payable, payroll functions and accounting and clerical staff, which consists of 3 direct reports and 22 indirect reports.
  • Verify accuracy of general ledger accounts and financial information.
  • Manage accounting, transactional and financial reporting functions.
  • Conduct monthly closing process, general ledger maintenance, and financial statement preparation with related supporting schedules.
  • Ensure that accounting policies, procedures and objectives meet corporate standards.
  • Prepare materials for outside auditors to conduct annual audits and coordinate with them to complete the process.
  • Create a work environment offering involvement, teamwork, trust and job satisfaction.


Key Qualifications


  • Minimum 5- 7 year’s experience in a Controller leadership position with a global organization.
  • Degree in Accounting or Finance required.
  • CPA highly preferred.
  • Excellent analytical skills.
  • Proven leadership skills.
  • Strong interpersonal and communication skills.
  • Ability to work closely with and inspire trust from the senior management team.
  • Expert with Excel, Word, PowerPoint, Access skills.
  • Proficient in SAP preferred.
  • Ability to travel internaltional and domestic up to 25%.




Controller, Americas (Remote Nashville, TN)

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