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HR Specialist - Corporate

Req ID#:  86383

Miami, FL, US, 33131

HR Specialist - Corporate

Human Resources

We are currently looking for an HR Specialist to join our Corporate HR team.  The position is located at our Global Corporate Executive Headquarters on Brickell Ave in Miami. This role has high visibility within a growing innovative global organization.


Sitel is a leading global outsourcing provider of customer experience management. We collaborate with some of the best-known global brands to harness the industry’s digital transformation and help consistently deliver outstanding customer experiences. With more than 30 years of industry-leading experience, our 75,000 passionate and talented associates support more than 400 clients in 48 languages from 150 offices strategically located in 24 countries.


Guided by our values, we encourage our people to Be Bold, Work Together, Build Trust and Wow Customers. Within the customer experience management industry, we believe innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our clients achieve their goals. Together, we are redefining the way brands connect with their customers – one experience at a time.




  • Responsible for administrative tasks related to new employee onboarding.
  • May provide support for a broad range of HR responsibilities.  
  • Supports HRIS administration and employment record-keeping/files maintenance, ensuring compliance, data integrity and information security.
  • Supports general administrative duties. 
  • Cross-trains to support HR team in delivery of overall responsibilities.  
  • May gather and research data and create reports. 
  • Primarily responsible for maintaining compliance with work authorization documents.
  • Supports Corporate HR invoicing process.



With regard to compliance, the incumbent:


Takes personal responsibility to understand and comply with all company and client security requirements and policies




  • High school degree, required.  Associates or Bachelor’s Degree in Human Resources Management or a related field, strongly preferred
  • 2 years’ experience in human resources
  • Strong interpersonal skills with the ability to build business relationships
  • Proficient in Microsoft Office Suite
  • Excellent verbal and written communication skills
  • Strong organizational and time management skills
  • Ability to be flexible, adaptable to change and thrive in a team environment
  • Basic knowledge of all human resources functions including recruitment, employee relations, compensation, HRIS, benefits, employment laws, compliance issues, etc.
  • Demonstrated critical thinking, problemsolving and employee relation abilities
  • Ability to maintain high level of professionalism and confidentiality
  • Ability to work without direct supervision occasionally






HR Specialist - Corporate

Nearest Major Market: Miami

Job Segment: HR, Information Systems, Employee Relations, HRIS, Information Security, Human Resources, Technology

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