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Telesales Advisor Representing Virgin Media

Req ID#:  302048

Manchester, Agent Opening, GB

Telesales Advisor Representing Virgin Media


What is your job role

Inbound Telesales advisors take incoming calls from potential customers and upselling them the TV, phone, broadband and mobile services they want and need. They do it by listening carefully to each potential customer’s needs and by using their knowledge of our products and services to find the right solutions every time.

You will have the passion to sell Virgin Media products to new and existing customers over the telephone, whilst at the same time you will deliver great customer service and be an advocate for Virgin Media and its products.

You don’t need technical knowledge as our in-depth training programme will get you up to speed. To succeed in this role, you’ll need to have a buzz for hitting targets and provide a good experience even under difficult circumstances


The Must Haves

- It’s really important you are able to commute to our site so please check the below address before applying: Adamson House, Towers Business Park, Wilmslow Road, Didsbury, M20 2YY

- You’ll have the confidence to contact customers directly, including cold calling customers and handle incoming calls.

- Be highly motivated, resilient and thrive on outperforming targets

- You’ll be comfortable working in a target driven environment.

- You’ll have the desire to deliver great customer service and the passion to smash your targets and objectives.

- We want people who are responsible, reliable, punctual and fun

- You’ll have the ability to use a PC and have good keyboard skills.

- To have great communication and listening skills along with the ability to demonstrate Sitel and Virgin Media 02’s purpose and values


The Desirables

- You’ll have knowledge of working within a call centre environment.

- Ideally you will have experience in data entry.

What can we do for you?

- Our commission structure is excellent and we have a number of employees that push themselves to understand the issues and managing the customer through the process. They see a regular annual salary of over £30,000.

- Amazing additional incentives

- Unbeatable deals on mobile, broadband, TV and home phone services

- Great deals for your friends and family

- Corporate discounts available

- Pension Scheme

- Weekly pay and monthly commission.

- A permanent contract, 37.5 hours per week on a rotational shift pattern

- Flexible shifts, you will be working between 8:00-21:00 Monday to Friday and between 09:00-18:00 on Saturdays.

- A hybrid role, working at home and onsite. (After the successful completion of training, minimum 6 weeks)

- Full computer kit provided (desktop set up)

What's next

Click take the assessment now and join our family!

Once you have clicked "take the assessment" it will direct you to Harver. Harver is a 20 minute assessment, so please sit down, relax and take your time. 

Our Location

We are in a happy, bright and airy office environment, we are easily accessible by public transport. We have a casual dress code making us all feel at ease and at home!

It’s really important you are able to commute to our site so please check the below address before applying: Adamson House, Towers Business Park, Wilmslow Road, Didsbury, M20 2YY

Data Notice

The personal data you provide in your application, and as part of the recruitment process, will only be held and processed for the purpose of the selection processes of Sitel and in connection with any subsequent employment or placement, unless otherwise indicated. Your data will be retained only for as long as is permitted by UK legislation and then destroyed.

Telesales Advisor Representing Virgin Media

Job Segment: Call Center, Inside Sales, Telemarketing, Data Entry, Media, Customer Service, Sales, Administrative, Marketing

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