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Telesales Advisor - OTE £30,000 + (Uncapped Commission)

Req ID#:  294888

Manchester, Agent Opening, GB

Telesales Advisor - OTE £30,000 + (Uncapped Commission)

Customer Service

What is your job role?

Inbound Telesales advisors take incoming calls from potential customers and upselling them the TV, phone, broadband and mobile services they want and need. They do it by listening carefully to each potential customer’s needs and by using their knowledge of our products and services to find the right solutions every time.

You will have the passion to sell Virgin Media products to new and existing customers over the telephone, whilst at the same time you will deliver great customer service and be an advocate for Virgin Media and its products.

You don’t need technical knowledge as our in-depth training programme will get you up to speed. To succeed in this role, you’ll need to have a buzz for hitting targets and provide a good experience even under difficult circumstances

 

The Must Haves

- It’s really important you are able to commute to our site so please check the below address before applying: Adamson House, Towers Business Park, Wilmslow Road, Didsbury, M20 2YY

- You’ll have the confidence to contact customers directly, including cold calling customers and handle incoming calls.

- Be highly motivated, resilient and thrive on outperforming targets

- You’ll be comfortable working in a target driven environment.

- You’ll have the desire to deliver great customer service and the passion to smash your targets and objectives.

- We want people who are responsible, reliable, punctual and fun

- You’ll have the ability to use a PC and have good keyboard skills.

- To have great communication and listening skills along with the ability to demonstrate Sitel and Virgin Media 02’s purpose and values

 

The Desirables

- You’ll have knowledge of working within a call centre environment.

- Ideally you will have experience in data entry.

What can we do for you?

  • - On target commission (OTC) of £6,000 plus uncapped commissions for overachievement on top of your base salary of £18,525.

    - Amazing additional incentives

    - Unbeatable deals on mobile, broadband, TV and home phone services

    - Great deals for your friends and family

    - Corporate discounts available

    - Pension Scheme

    - Weekly pay and monthly commission.

    - A permanent contract, 37.5 hours per week on a rotational shift pattern

    - Flexible shifts, you will be working between 8:00-21:00 Monday to Friday and between 09:00-18:00 on Saturdays.

    - A hybrid role, working at home and onsite. (After the successful completion of training, minimum 6 weeks)

    - Full computer kit provided (desktop set up)

What next?

Click apply now and join our family!

Our Location

We are in a happy, bright and airy office environment, we are easily accessible by public transport. We have a casual dress code making us all feel at ease and at home!

It’s really important you are able to commute to our site so please check the below address before applying: Adamson House, Towers Business Park, Wilmslow Road, Didsbury, M20 2YY

Data Notice

The personal data you provide in your application, and as part of the recruitment process, will only be held and processed for the purpose of the selection processes of Sitel and in connection with any subsequent employment or placement, unless otherwise indicated. Your data will be retained only for as long as is permitted by UK legislation and then destroyed.

Telesales Advisor - OTE £30,000 + (Uncapped Commission)


Job Segment: Call Center, Inside Sales, Telemarketing, Data Entry, Customer Service, Sales, Administrative

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