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Global Social Media Strategist (Remote, US)

Req ID#:  331200


Global Social Media Strategist (Remote, US)


Learn, Lead & Grow at Sitel Group®   

We believe experiences are everything and that happy associates are successful ones. That is why we give our people the tools and the freedom to learn, grow, have fun and be themselves. As one of the largest global providers of customer experience (CX) products and solutions, Sitel Group® empowers brands to build stronger relationships with their customers by creating meaningful connections that boost brand value. 


With 160,000 people around the globe – working from home or one of our CX hubs – we securely connect best-loved brands with their customers over 8 million times every day in 50+ languages. Whether digital or voice-based, our solutions deliver a competitive edge across all customer touchpoints. Our award-winning culture is built on 40+ years of industry-leading experience and commitment to improving the employee experience.  

You Will


As a Global Social Media Strategist, you will lead a very exciting social media strategy with the goal to increase awareness of our brand, and solutions to prospective clients, and the AR (Analyst Relations) communities in collaboration with the Global Content team and Product Marketing. You will build elaborate content and social strategies, leveraging the most popular social media channels and formats. 


  • Develop social media strategies (organic and some paid) to generate brand awareness, via appropriate social media channels.
  • Build a detailed monthly content calendar, localize our global framework, and write social media copy
  • Lead content strategy and collaborate with global cross-functionally teams; i.e. design, product marketing, content marketing, operations, etc.
  • Schedule all posts through our third-party tool (or natively).
  • Provide monthly reports on our social media engagement and recruitment performance.

You Have


  • 3+ years of B2B social media strategy and copy experience in social media marketing; or significant personal experience of building and growing an engaged following on social media.
  • Communications, Marketing or Social Media BA.
  • Knowledge of digital marketing tools: email marketing, landing page, funnels, etc.
  • Developing brand strategy and positioning is a plus. 
  • Experience in running social media ads or LinkedIn ads is definitely a plus.

Our Perks


Competitive salaries, benefits, 401K contribution matching and paid time off.

Onsite and remote work at home available (depending on the market).

Fun and engaging company-wide initiatives, including our SitelFit wellness program.

Growth opportunities through various development programs.

Employee discounts.

Casual dress code.

Excellent work culture.

Join the #SitelLife


GAIN STABILITY, EXPAND POSSIBILITIES. We celebrate successes and reward our people for their hard work every day. We offer benefits to keep you healthy and happy, such as paid time off. Plus, fun perks like employee discounts.  


GROW AS YOU GO. We invest in you with internal programs, training, and initiatives to develop your skills and help you reach your goals. We promote from within. We provide you with the tools, skills, and resources to develop professionally and personally. You choose where you want to go; we help you get there.  


WORK TOGETHER TO MAKE AN IMPACT. We strive to make the world a better place and empower others to do the same. We are mission-driven -and we leverage the power of our people to make a positive impact in the communities in which we live and work.  


BE BOLD, BE YOU. #SitelLife represents our commitment to our people - to YOU. It's about coming exactly as you are. We empower everyone to live their truth, be themselves and use their voice -and we give them a platform to do so.  


MAXIMIZE YOUR EXPERIENCE. We value open, honest, and constructive conversation. We encourage you to speak up -and we listen when you do. Through MAX, our global community, we leverage our people's innovative ideas, experiences, and feedback to shape and drive the future of Sitel Group®.  



Our talent is our strategic differentiator. By bringing together diverse perspectives through our people and ideas, we foster an environment where people belong, all voices are heard, and everyone is vital and can contribute their best work. Sitel Group® is proud to be an Equal Opportunity workplace.

Global Social Media Strategist (Remote, US)

Job Segment: Social Media, Product Marketing, Content Strategy, Media, Strategist, Marketing, Strategy

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