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German Advisor for Vivino - Lisbon, Portugal

Req ID#:  72816

Lisboa, Portugal, PT

German Advisor for Vivino - Lisbon, Portugal

Customer Service
We’re hiring!

 

Customer Service Associates for Vivino Community – German Speaker

 

Welcome to #SitelPortugal

Sitel is a people-driven global company that delivers customer experience solutions to some of the world’s best brands. We provide multilingual customer experience management globally to our diversified client base across all stages of the customer journey.

 

Grow your career with us

We are currently looking for enthusiastic and motivated candidates to join the Sitel team. As a Customer Service Associate, you’ll be the voice of the brand and create personalized, engaging experiences for our clients’ customers.

 

About our client,

Ready to join Vivino, building the world's #1 wine app and wine community?

Now’s the time to get involved - especially if you appreciate wine world.

Vivino is the world’s largest online wine marketplace, powered by a community of millions of wine drinkers who use the Vivino app to scan and rate more than 5000,000 wines every single day.

Through Vivino users discover and purchase wine based on their individual scanning, rating and purchase behavior, and community recommendations.

You’re going to support all customer service functions and communications as part of a fast-growing talented team.

 

Grow your career with us
 

We are currently looking for enthusiastic and motivated candidates to join the Sitel team. As a Customer Service Associate, you’ll be the voice of the brand and create personalized, engaging experiences for our clients’ customers.

 

Your day to day will be to ensure and assist all the customer queries regarding purchasing, orders arrivals and technical problems with the app. 

You will make sure they will be solved and taken care of with the best customer's service quality.

 

You will work with the latest customer care technologies from our multinational brands, being part of something Big!

 

What you need to have,

 

  • Proficient in German (C2)
  • English level (B2)
  • Outstanding people skills with a passion to help others
  • Interest in wine & the wine industry - a huge plus of course! 
  • For non-EU applicants, a valid work permit is required
What’s in it for you?

 

  • Competitive wages (14 monthly payments per year)
  • Language bonus
  • Performance bonus
  • Relocation package
  • Flexible working schedule 
  • Employee discounts
  • Private healthcare & dental insurance (after six months of employment)
  • Fun and engaging company-wide initiatives, like our SitelFit wellness program

 

 

Are you ready to Wow Customers? Begin your Sitel journey - apply today!

 

For any query contact the Recruitment Team at jobs.portugal@sitel.com

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German Advisor for Vivino - Lisbon, Portugal


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