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French Technical Support for Leading Software Company - Lisbon, Portugal

Req ID#:  57860

Lisboa, Portugal, PT

French Technical Support for Leading Software Company - Lisbon, Portugal

Customer Service
We’re hiring!


Customer Service Associates for Technical Support – French Speaker


Welcome to #SitelPortugal


Sitel is a people-driven global company that delivers customer experience solutions to some of the world’s best brands. We provide multilingual customer experience management globally to our diversified client base across all stages of the customer journey.


Grow your career with us

We are currently looking for enthusiastic and motivated candidates to join the Sitel team. As a Customer Service Associate, you’ll be the voice of the brand and create personalized, engaging experiences for our clients’ customers.


About our client,

Our client is a global provider of antivirus software and internet security services.
They are an online security company providing leading software and services to secure devices, data, and people. The company has over 188 million active users, using products and services including Internet security, performance optimization, and personal privacy and identity protection.
As part of the Technical Support Team, you will be responsible to assist the customer with antivirus download support, and queries regarding products.
You will be also responsible to identify process improvements, product suggestions, and any trigger to guarantee the highest quality service.
You will work with the latest customer care technologies from our multinational brands, being part of something Big!

What you need to have,


  • Proficient in French (C2)
  • Advanced level of English
  • Technical aptitude and the ability to pick up new technology quickly
  • Outstanding people skills with a passion to help others
  • For non-EU applicants, a valid work permit is required
What’s in it for you?


  • Competitive wages (14 monthly payments per year)
  • Performance bonus
  • Relocation package
  • Flexible working schedule 
  • Employee discounts
  • Private healthcare & dental insurance (after six months of employment)
  • Fun and engaging company-wide initiatives, like our SitelFit wellness program



Are you ready to Wow Customers? Begin your Sitel journey - apply today!


For any query contact the Recruitment Team at


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French Technical Support for Leading Software Company - Lisbon, Portugal

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