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Facilities Assistant for Sitel - Lisbon, Portugal

Req ID#:  79473

Lisboa, Portugal, PT

Facilities Assistant for Sitel - Lisbon, Portugal

We’re hiring!


A Facilities Assistant to join the Sitel team


Welcome to #SitelPortugal


Sitel is a people-driven global company that delivers customer experience solutions to some of the world’s best brands. We provide multilingual customer experience management globally to our diversified client base across all stages of the customer journey.


Grow your career with us,


As a Facilities Assistant, your main responsibilities will be,


  • Receive incoming phone calls, obtain caller's details, take messages and forward calls to the appropriate person
  • Greet clients and visitors to our site
  • Provide information and assistance to clients and customers
  • Maintain conference room schedule
  • Coordinate courier services and organizes collections from DHL, FedEX etc.
  • Coordinate Postal Services
  • Coordinate facility services (both hard & soft)
  • Liaise & knowledge share with other facility coordinators and with the regional facility manager
  • Assist with onsite moves and refurbishments
  • Maintain all facility management (FM) records and an up to date “on-site FM manual”
  • Maintain high standards of work and be aware of associate satisfaction
  • Liaise with Facilities Manager regarding any maintenance work that needs to be carried out


What you need to have,


  • Proficient English level (C1 and above)
  • Strong communication and interpersonal skills
  • Excellent organizational skills
  • Assertive with a can-do attitude
  • Attention to detail
  • Knowledge of and experience in the contact center industry (not mandatory)

*For non-EU applicants, a valid work permit is required


What’s in it for you,


  • Competitive wages (14 monthly payments per year)
  • Performance bonus
  • Flexible working schedule
  • Private healthcare & dental insurance (after six months of employment)
  • Fun and engaging company-wide initiatives, like our #SitelFit wellness program


Are you ready to Wow Customers? Begin your Sitel journey - apply today!


For any question contact the Recruitment Team at


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Facilities Assistant for Sitel - Lisbon, Portugal

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