Estonian Customer Advisor for Leading Car Manufacturer - Portugal

Come and work with us.

Do you want to join an amazing support team of a leading car manufacturer company?
Are you Estonian native or fluent with strong English communication skills? 
Looking to make your career in a multicultural environment? 
So we have the perfect opportunity for you!

Your future project: join our Estonian Customer Support team.

As a customer service specialist in this project, your daily responsibilities will include:

• Provide end to end sales management, answering questions and ensuring the customer takes delivery of the product
• Manage the inbound chat support, with the goal of finding the opportunity to turn a prospect to a sale
• Provide information regarding purchasing procedures, orders' tracking, and deliveries
• Owning the customer queries and ensuring a timely resolution and response
• Meet and exceed our service quality goals, compliance regulations and productivity targets
• Create amazing experience that people value and we are proud of
• Be responsible to follow the direction of management and provide feedback

To succeed in the role, you will need to have:

• Native or proficient level of Estonian (C2)
• Advanced level of English (at least C1) both verbal and written
• Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
• Analytical and problem solving skills with strong attention to detail
• Desire to learn and advance, be a curious investigator and problem solver
• High-speed internet access and appropriate conditions for remote work
• Must hold EU citizenship or valid work permit for Portugal
• Be a local candidate or willing to relocate to sunny Portugal

Benefits.

• Relocation package
• Competitive wages
• Paid professional training
• Employee discounts
• Private healthcare & dental insurance (after six months of employment)
• Growth opportunities through various development programs
• Fun and engaging company-wide initiatives, including our EverBetter wellness program
• Job stability
• Life-long skills and experience
• Excellent work culture

Go further with Foundever™

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. 

Apply today!