Apply now »

Italian IT Service Desk Advisor for Ecolab - Lisbon, Portugal

Req ID#:  58725

Lisboa, Portugal, PT

Italian IT Service Desk Advisor for Ecolab - Lisbon, Portugal

Customer Service
We’re hiring!


Customer Service Associates - Italian Speaker 


Welcome to #SitelPortugal


Sitel is a people-driven global company that delivers customer experience solutions to some of the world’s best brands. We provide multilingual customer experience management globally to our diversified client base across all stages of the customer journey.


Grow your career with us,

We are currently looking for enthusiastic and motivated candidates to join the Sitel team. As a Customer Service Associate, you’ll be the voice of the brand and create personalized, engaging experiences for our client´s customers.


About Ecolab

Ecolab is the global leader in water, hygiene and energy technologies, and services. 

Around the world many businesses as foodservice, hospitality, and healthcare choose Ecolab products and services to keep their environment clean and safe, operate efficiently and achieve sustainability goals.


As our associate, you will be transforming customer support queries in unique experiences.

You will work with the latest customer care technologies from our multinational brands, being part of something Big!


Easy to apply!

What you need to have,


  • Proficient Italian (C2)
  • Advanced level of English (C1 minimum)
  • Outstanding people skills with a passion to help others
  • Availability to work 8 hours/ day, 40 hours/ week, rotating shifts 
  • For non-EU applicants, it is mandatory to hold a valid work permit


Experience in, (preferential)

  • CRM and ticketing platforms (i.e. Zendesk, Helpshift, Salesforce or other similar)
What’s in it for you?


  • Competitive wages (14 monthly payments per year)
  • Performance bonus
  • Relocation package
  • Flexible working schedule
  • Employee discounts
  • Private healthcare & dental insurance (after six months of employment)
  • Fun and engaging company-wide initiatives, like our #SitelFit wellness program


Are you ready to Wow Customers? Begin your Sitel journey - apply today!


For any question contact the Recruitment Team at

Follow us

Facebook   Instagram

Italian IT Service Desk Advisor for Ecolab - Lisbon, Portugal

Job Segment: Social Media, Service Desk, CRM, Marketing, Customer Service, Technology

Apply now »