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Customer Service Agent - Swedish Speaking

Req ID#:  357409

Kingston upon Thames, Agent Opening, GB

Customer Service Agent - Swedish Speaking

Customer Service

Intro

Are you passionate about customer service? We have an exciting role here at Sitel working for a major ticketing company that connects fans with hot tickets to top live events for Sports, Music, and more! This is an exciting new opportunity for someone who is a problem solver, quick thinking and can thrive in a busy role and bilingual in Swedish.

As a Customer support agent we require someone who is dedicated to providing excellent customer service. This client is a major ticketing company that connects fans with hot tickets to top live events for Sports, Music, and more! You will be responsible for communicating with customers, ensuring their queries are answered and any issues with their tickets or events are resolved. You will also be handling any issues and complaints about their events via different channels; live chat and calls.

The Customer support team provide support to customers across a live chat, social media, and via calls. The successful candidate will do so in an efficient manner whilst maintaining great quality customer service. The range of complaint/query categories is wide so will require someone who is a quick thinker with a positive attitude to problem solving.

Details

  • This position is Fulltime Permanent
  • Your training will be ON SITE for 4 weeks in Kingston upon Thames – you must be able to commute.
  • This position is working any 5 out of 7 days a week - 9am to 5:30pm
  • Must be fluent in Swedish and English (written and spoken)

Sound like you? Please apply today!

We are a 2 minute walk from Kingston Train/Bus stations and have a casual dress code to make you feel more comfortable. We love to host regular reward and recognition team nights out and offer paid voluntary days off to support our local community. We even have free tea and coffee & free parking onsite!

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Customer Service Agent - Swedish Speaking


Job Segment: Customer Service

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