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Customer Service Advisor - German speaking

Req ID#:  238734

Kingston upon Thames, Agent Opening, GB

Customer Service Advisor - German speaking

Operations

Job Summary

We are recruiting for a German speaking Customer Service Advisor. Working for our client who are one of the worlds leading contact lens manufacturers, the customer service advisor will be speaking to customers and opticians providing advice on the products both on the phone and online as well.

More reasons why you should join our family

· We offer permanent contracts of 37.5 hours per week working Monday to Friday 08:30-17:00

· We offer employee benefits like on site car park, discounts off gym memberships and 50% off local cinemas.

· We offer many employee incentives

· We have monthly, quarterly and yearly awards

What we ask in return

  • Be able to speak and write German up to a native level
  • Great communication skills and resourceful nature – demonstrating a calm, gracious demeanour and problem solving skills for complex queries
  • You will be PC literate and a comfortable using various in-house systems.
  • Excellent attention to detail is required, along with excellent written skills for formal emails and correspondence
  • Strong listening and effective questioning skills
  • Skills in navigating websites and relaying instructions in a clear manner
  • Strong team player with ability to organise, coordinate and execute on details
  • Be able to work 08:30-17:00 Monday to Friday

What are you waiting for? Apply now!

Customer Service Advisor - German speaking


Job Segment: Customer Service

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