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Customer Service Advisor - Dutch speaking

Req ID#:  233072

Kingston upon Thames, Agent Opening, GB

Customer Service Advisor - Dutch speaking


We are always  recruiting for a Dutch speaking Customer Service Advisor. Working for our client who are one of the worlds leading contact lens manufacturers, the customer service advisor will be speaking to customers and opticians providing advice on the products both on the phone and online as well.

More reasons why you should join our family

· We offer permanent contracts of 37.5 hours per week working Monday to Friday 08:30-17:00

· We offer employee benefits like on site car park, discounts off gym memberships and 50% off local cinemas.

· We offer many employee incentives

· We have monthly, quarterly and yearly awards

What we ask in return

  • Be able to speak and write Dutch up to a native level
  • Great communication skills and resourceful nature – demonstrating a calm, gracious demeanour and problem solving skills for complex queries
  • You will be PC literate and a comfortable using various in-house systems.
  • Excellent attention to detail is required, along with excellent written skills for formal emails and correspondence
  • Strong listening and effective questioning skills
  • Skills in navigating websites and relaying instructions in a clear manner
  • Strong team player with ability to organise, coordinate and execute on details
  • Be able to work 08:30-17:00 Monday to Friday

What are you waiting for? Apply now!

Learn, Lead & Grow at Sitel Group®

We believe experiences are everything, and that happy associates are successful ones. That’s why we give our people the tools and the freedom to learn, grow, have fun and be themselves.

  • GROW AS YOU GO. We invest in you, with internal programs, training and initiatives to develop your skills and help you reach your goals. We promote from within. We provide you with the tools, skills and resources to develop, both professionally and personally. You choose where you want to go; we help you get there.
  • BE BOLD, BE YOU. #SitelLife represents our commitment to our people -to YOU. It's about coming exactly as you are. We empower everyone to live their truth, be themselves and use their voice -and we give them a platform to do so.
  • WORK TOGETHER TO MAKE AN IMPACT. We strive to make the world a better place and empower others to do the same. We are mission-driven -and we leverage the power of our people to make a positive impact in the communities in which we live and work.
  • GAIN STABILITY, EXPAND POSSIBILITIES. We celebrate successes and reward our people for the hard work they do every day. We offer benefits to keep you healthy and happy, such as paid time off and referral bonuses. Plus, fun perks like employee discounts.
  • MAXIMIZE YOUR EXPERIENCE. We value open, honest and constructive conversation. We encourage you to speak up -and we listen when you do. Through MAX, our global community, we leverage our people's innovative ideas, experiences and feedback to shape and drive the future of Sitel Group.

About Sitel Group®

As a global leader in end-to-end customer experience (CX) products and solutions, Sitel Group® partners with the world’s best-loved brands, from Fortune 500 companies to local startups, to design, build and deliver a competitive edge across all customer touchpoints.

With our award-winning culture built on 35+ years of industry-leading experience and commitment to improving the employee experience, we improve business results by pairing innovative design thinking and digital solutions – including self-service, artificial intelligence (AI), automation and data-driven analytics – with the expertise, emotion and empathy of our people to Create Connection. Value Conversation.

Data Notice

The personal data you provide in your application, and as part of the recruitment process, will only be held and processed for the purpose of the selection processes of Sitel and in connection with any subsequent employment or placement, unless otherwise indicated. Your data will be retained only for as long as is permitted by UK legislation and then destroyed.

Customer Service Advisor - Dutch speaking

Job Segment: Customer Service

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