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IT Project Manager

Req ID#:  307628


IT Project Manager

Work at Home

We are looking for an enthusiastic IT Project Manager ready to get stuck in and join our growing team.

About the job

Responsible for managing multiple facets of several on-going, highly visible projects simultaneously.  Gather, evaluate, and analyze data; monitor trends; prepare reports, and present recommendations working individually or within team.  Provide support to IT Management team to support achievement of Company and Client goals.

Primary Responsibilities

A candidate must be able to;

  • Manage multiple IT Global projects in support of various initiatives. 
  • Identification of issues, research of possible solutions, recommendations to Senior Management, and implementation of recommendations.
  • Create, maintain, and deliver management reports to include current project status, forecasted vs actual expenses, and cost-benefit analysis of new initiatives.
  • Managing projects and IT change programmes across an organisation


  • Excellent project management skills, facilitation and presentation skills. 
  • Strong interpersonal skills and the ability to influence
  • Excellent communication and presentation skills


  • Ability to work independently and successfully within a cross-functional team. 
  • Ability to solve problems, resolve conflicts and think critically


  • Stress tolerance and willingness to adapt working hours based on Project requirements


  • Excellent understanding of the Sitel organization
  • Excellent technical skills (Excel, Word, PowerPoint). Smartsheet Experience a huge plus!!


Experience, Qualifications and Education

  • Four-year college degree in a business related field or equivalent experience.
  • 5-8 years industry related experience including project management.
  • Experience of influencing, negotiating, and gaining agreement on project priorities
  • Project Management Certification; PMP, CAPM preferred
  • Knowledge of PM Tools are a benefit

IT Project Manager

Job Segment: Project Manager, Manager, Technology, Management

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