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Talent Acquisition Specialist

Req ID#:  86127

Fishers, IN, US

Talent Acquisition Specialist

Human Resources

Who Is Sitel?


We don’t like to brag, but we’re kind of a big deal! Sitel is a people-driven, diverse company who does one thing really well – we deliver millions of great experiences every day for some of the world’s best-known brands like Airbnb, Instacart, Under Armour, Groupon and more. As a leading global provider of customer experience management, we depend on our 75,000 associates to help customers all over the world. That’s where you come in.


This is an opportunity to join a global company that's redefining the way brands connect with their customers. Working at Sitel is more than a job, it’s a career. Sitel is looking to hire over 200 associates in Fishers, IN by the end of this year with more growth planned in 2020; servicing one of the most well-known insurance providers for military members and their families. Are you ready to join?


Who Are We Looking For?


  • Time management skills with the ability to manage and coordinate multiple recruitment activities simultaneously.
  • Ability to handle confidential information.
  • Microsoft Office (Word, Excel, PowerPoint, Outlook) and web-based systems (applicant tracking systems, HRIS, etc.).
  • Ability to work individually and in a team environment, including virtual team members, to meet firm deadlines.
  • Exceptional analytical and problem-solving abilities.
  • Ability to learn system functionality quickly.
  • Willingness to learn and overcome daily challenges in a fast-paced environment.
  • Maintain up-to-date industry knowledge by participating in educational opportunities, reading professional publications, and maintaining personal networks.
  • Be able to meet weekly goals and expectations.
  • Develop talent acquisition sourcing strategy related to production hiring, recruiting strategies, career fair execution and the candidate experience.
  • Partner with business leaders to identify, develop and implement staffing strategies, policies, and programs.
  • Provide personal, “hands-on” involvement, direction, and support while being accountable for recruitment initiatives and targets.
  • 3-5 years’ experience using staffing tools such as tracking software, HRIS systems, electronic job boards, social media, and candidate sourcing applications.
  • Minimum of 3 years as a Talent Acquisition Specialist or Recruiter in BPO or high-volume industries.
  • Bachelor’s Degree in Human Resources, Business, or related degree preferred.


What Are We Looking For in You?


  • Develops and implements an effective recruiting strategy, encompassing recruitment of both active and passive candidates to include utilizing the internet, cold-calling, and referrals.
  • Processes employee applications and conducting in-person interviews to maintain a qualified pool of candidates.
  • Helps to position the recruiting team to provide high quality, timely and cost-effective recruitment services.
  • Utilizes social media platforms (LinkedIn, Facebook, Twitter, etc.) to drive networking and candidate pool development.
  • Executes an in-depth understanding of behavioral interviewing skills and candidate evaluation techniques.
  • Comprehensive and effective utilization of the ATS for sourcing, screening and candidate management.
  • Develops, monitors and measures all talent acquisition initiatives to ensure trends are identified and addressed, including, but not limited to, turnover and retention.


What Should You Expect From Us?

  • Tons of growth opportunity (93% of our non-agent positions are filled internally)
  • A leadership team that hears your voice; we know that when we WORK Together we can accomplish so much more
  • Access to some pretty cool tools and resources
  • A feeling of accomplishment when you WOW Customers
  • Ongoing training designed to improve customer experience and business performance
  • Fun team environment where we work hard to Build TRUST every single day

A few more perks you’ll enjoy:

  • A suite of benefits which include medical, dental, and vision
  • Free virtual doctor visits (medical plan enrollment required)
  • Diabetes assistance program
  • 401k - Sitel will match 100% of the first 3% and 50% on the next 2% you contribute to the plan, all company match is 100% vested!
  • Sitel Scholarship Educational Program (plus discounts for your family)
  • Sitel Employee Discounts for your favorite brands
  • We even have Pet Insurance!


So what are you waiting for? Be BOLD and apply now!

We wish to thank all applicants for their interest and effort in applying for this position and we look forward to speaking with you soon to discuss your qualifications.


Sitel is an equal opportunity employer and we value diversity.


We will be located at 9999 121st, Fishers, IN. Visit for more information.

Please note: A criminal background check will be conducted as part of the hiring process.


Talent Acquisition Specialist

Nearest Major Market: Indianapolis

Job Segment: Recruiting, HR, Social Media, Information Systems, BPO, Human Resources, Marketing, Technology, Operations

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