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Finance Manager (Remote)

Req ID#:  220534


Finance Manager (Remote)



Learn, Lead & Grow at Sitel Group® 


We believe experiences are everything, and that happy associates are successful ones. That’s why we give our people the tools and the freedom to learn, grow, have fun and be themselves. 


  • GROW AS YOU GO. We invest in you, with internal programs, training, and initiatives to develop your skills and help you reach your goals. We promote from within. We provide you with the tools, skills, and resources to develop, both professionally and personally. You choose where you want to go; we help you get there. 
  • BE BOLD, BE YOU. #SitelLife represents our commitment to our people -to YOU. It's about coming exactly as you are. We empower everyone to live their truth, be themselves and use their voice -and we give them a platform to do so. 
  • WORK TOGETHER TO MAKE AN IMPACT. We strive to make the world a better place and empower others to do the same. We are mission-driven -and we leverage the power of our people to make a positive impact in the communities in which we live and work. 
  • GAIN STABILITY, EXPAND POSSIBILITIES. We celebrate successes and reward our people for the hard work they do every day. We offer benefits to keep you healthy and happy, such as paid time off and referral bonuses. Plus, fun perks like employee discounts. 
  • MAXIMIZE YOUR EXPERIENCE. We value open, honest, and constructive conversation. We encourage you to speak up -and we listen when you do. Through MAX, our global community, we leverage our people's innovative ideas, experiences, and feedback to shape and drive the future of Sitel Group. 


About Sitel Group® 


As a leading global provider of customer experience (CX) products and solutions, Sitel Group® empowers brands to build stronger relationships with their customers by creating meaningful connections that boost brand value. With 100,000 people around the globe – working from home or from one of our CX hubs – we securely connect best-loved brands with their customers over 4.5 million times every day in 50+ languages. Whether digital or voice-based, our solutions deliver a competitive edge across all customer touchpoints. Our award-winning culture is built on 35+ years of industry-leading experience and commitment to improving the employee experience.  


Learn more at www.sitel.com and connect with us on FacebookLinkedIn and Twitter. 



Sitel Group® is looking for a Finance Manager to join the team!



Reporting to the Director of Financial Planning and Analysis – North America, the Finance Manager for Sitel Group® will manage the finance and accounting processes for SG&A cost centers in North America.



Key Responsibilities: 


  • Conduct the month-end close tasks for Site and Support SG&A cost centers, including review, variance analysis, and reporting.
  • Lead the quarterly forecasting and budgeting processes for Site and Support SG&A cost centers.
  • Ensure the SG&A payroll database is updated to reflect the latest organizations at Sites and Functional Support Teams.
  • Partner with Site and Functional Leaders on cost analyses, cost optimization initiatives, and process improvement efforts.
  • Coach and develop financial analysts.



Experience Target:


  • 5-7 years in Corporate Finance.
  • Investment banking experience is a plus.





  • Bachelor’s degree in accounting or finance.





  • Strong knowledge of financial reporting and accounting.
  • Great analytical and financial modeling skills.
  • Experience with forecasting and budgeting.
  • Strong organizational skills.
  • Great attention to detail.
  • Comfort in communicating with senior management and business partners.
  • Experience leading complex projects.
  • Knowledge of Microsoft Excel and SAP.

Finance Manager (Remote)

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