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Part Time Customer Service *Late night shifts*

Req ID#:  256527

Exeter, Agent Opening, GB

Part Time Customer Service *Late night shifts*

Customer Service

This is a remote opportunity to work from home, however please do not apply if you live more than 1 hour from Exeter city centre.

 

Contract: 

  • Permanent
  • Part Time - 25 hours per week * Late night shifts from 7pm - 12am 
  • £9.45 per hour 

 

About Sitel Group®

 

As a global leader in end-to-end customer experience (CX) products and solutions, Sitel Group® partners with the world’s best-loved brands, from Fortune 500 companies to local startups, to design, build and deliver a competitive edge across all customer touchpoints.

With our award-winning culture built on 35+ years of industry-leading experience and commitment to improving the employee experience, we improve business results by pairing innovative design thinking and digital solutions – including self-service, artificial intelligence (AI), automation and data-driven analytics – with the expertise, emotion and empathy of our people to Create Connection. Value Conversation.

 

 

SUMMARY OF JOB RESPONSIBILITIES

As a Customer Service Advisor, you will be on hand to answer any questions, queries or complaints our customers may have over the phone and via email.

We will provide you with classroom training at our Exeter Office for 1-2 weeks in order for you to be positively prepared for the job role.

 

 

KNOWLEDGE/ABILITIES/SKILLS

  • Good English
  • Computer Literate
  • Excellent vocal and written communication
  • Positive attitude
  • Patience
  • Excellent listening skills
  • Excellent time management
  • Attentiveness
  • Clear focus
  • Great work ethic and willingness
  • Be able to cope in a fast-paced pressured environment

 

 

EXPERIENCE TARGET

Minimum 1 year of Customer Service experience, preferably in a Contact Centre Environment

 

THE NEXT STEP

After you have clicked ‘apply’, one of our Recruitment Team will review your application and may contact you to discuss your skills, abilities and why you think you are suited to the job role.

We look forward to reviewing your application and hopefully welcoming you to the Sitel family!

 

 

Data Notice
The personal data you provide in your application, and as part of the recruitment process, will only be held and processed for the purpose of the selection processes of Sitel and in connection with any subsequent employment or placement, unless otherwise indicated. Your data will be retained only for as long as is permitted by UK legislation and then destroyed.

 

 

Reference: INDEXE 2256527

Part Time Customer Service *Late night shifts*


Job Segment: Night, Call Center, Customer Service, Operations

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