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John Lewis Technical Support - *Immediate Start* £17,004 - £17,238 pa

Req ID#:  87619

Exeter, Agent Opening, GB

John Lewis Technical Support - *Immediate Start* £17,004 - £17,238 pa

Customer Service
About Us

We are looking for hardworking, honest and trustworthy individuals to join our growing family at Sitel - Exeter. We are a global outsourcing company delivering award winningCustomer Service for various well-known companies and we want YOU!

You will be working at Sitel for our biggest partner in Exeter - John Lewis. Here, you will be a permanentInbound Call Centre Agent looking to make a difference whilst executing exquisite Customer Service.

The job role itself consists of advising John Lewis Customers on the equipment they have purchased from the department store or online. You will be the voice of the brand offering your knowledge and Customer Service experience in assisting them with their queries.

Skills Required
  • A team player who is proactive with a desire to help others
  • Ability to build a rapport with customers
  • Computer literate
  • Confident telephone manner
  • Be able to communicate successfully, confidently and clearly (verbal and written)
  • Be open minded
  • Be attentive
  • Be patient
  • Ability to use positive language
  • Good time management
  • Be empathetic

At Sitel, we offer many benefits for just being part of our team such as shift slides AND flexi days!!

Pay

We pay you weekly, one week in arrears for the hours you work includingany overtime.

Starting rates are £8.72 per hour up to £8.84.

Opening Hours

Monday – Friday 8:00am – 21:00pm
Saturday 8:00am – 20:00pm
Sunday 10:00am – 18:00pm

Job Type

We are offering a full timepermanentcontracts of up to 37.5 hours a week.

Our full time employees follow a shift rotation which covers morning, middle and late shifts. We will require you to be fully flexible around the opening and closing times and shift patterns will be published 4 weeks in advance MINIMUM!

So, what are you waiting for? Apply nowand join our family!

John Lewis Technical Support - *Immediate Start* £17,004 - £17,238 pa


Job Segment: Technical Support, Call Center, Technology, Customer Service

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