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Heathrow Airport Customer Service Advisor

Req ID#:  89448

Exeter, Agent Opening, GB

Heathrow Airport Customer Service Advisor

Customer Service
About us

Do you want to be part of team who have the will to succeed and drive to deliver? Are you focused and reliable? And do you give 100% to any task you undertake? If yes, then we want YOU!

Here at Sitel, we are offering you the opportunity to become part of our award winning Customer Service family. We promise to support you, lead you and listen to you.

The Role

You will be representing Heathrow Airport from our office in Exeter and liaising with customers on a daily basis. You will be responsible for speaking to customers over the phone as well as via e-mail. You will be assisting customers with their bookings at the airport’s car park as well managing their booking.

You will also be given the opportunity to be trained in other areas, such as Social Media and Back Office Administration.


Specialist Skills and Experience Required

  • A team player who is proactive with a desire to help others
  • Ability to build a rapport with customers
  • Computer literate
  • Confident telephone manner
  • Be able to communicate successfully, confidently and clearly (verbal and written)
  • Be open minded
  • Be attentive
  • Be patient
  • Ability to use positive language
  • Good time management
  • Be empathetic

At Sitel, we offer many benefits for just being part of our team!


We pay you weekly, one week in arrears for the hours you work including any overtime.

£8.70 per hour up to £9.35.


Opening Hours

Monday – Sunday 06:00am – 23:00pm

Job Type

We are offering a full time, permanent contract of 37.5 hours a week. This is 5 days a week, 7.5 hour days.

Our full time employees follow a shift rotation which covers morning, middle and late shifts. We will require you to be fully flexible around the opening and closing times and shift patterns will be published 3 weeks in advance MINIMUM!

So, what are you waiting for? Apply now and join our family!

Heathrow Airport Customer Service Advisor

Job Segment: Customer Service

Apply now »