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HR Generalist - Case Work - Up to £28k - Devon

Req ID#:  197188

Exeter, GB, EX1 1ST

HR Generalist - Case Work - Up to £28k - Devon

Human Resources


Learn, Lead & Grow at Sitel Group®
We believe experiences are everything, and that happy associates are successful ones. That’s why we give our people the tools and the freedom to learn, grow, have fun and be themselves.

  • GROW AS YOU GO. We invest in you, with internal programs, training and initiatives to develop your skills and help you reach your goals. We promote from within. We provide you with the tools, skills and resources to develop, both professionally and personally. You choose where you want to go; we help you get there.
  • BE BOLD, BE YOU. #SitelLife represents our commitment to our people -to YOU. It's about coming exactly as you are. We empower everyone to live their truth, be themselves and use their voice -and we give them a platform to do so
  • WORK TOGETHER TO MAKE AN IMPACT. We strive to make the world a better place and empower others to do the same. We are mission-driven -and we leverage the power of our people to make a positive impact in the communities in which we live and work.
  • GAIN STABILITY, EXPAND POSSIBILITIES. We celebrate successes and reward our people for the hard work they do every day. We offer benefits to keep you healthy and happy, such as paid time off and referral bonuses. Plus, fun perks like employee discounts.
  • MAXIMIZE YOUR EXPERIENCE. We value open, honest and constructive conversation. We encourage you to speak up -and we listen when you do. Through MAX, our global community, we leverage our people's innovative ideas, experiences and feedback to shape and drive the future of Sitel Group.

About Sitel Group®

As a global leader in end-to-end customer experience (CX) products and solutions, Sitel Group® partners with the world’s best-loved brands, from Fortune 500 companies to local startups, to design, build and deliver a competitive edge across all customer touchpoints.

With our award-winning culture built on 35+ years of industry-leading experience and commitment to improving the employee experience, we improve business results by pairing innovative design thinking and digital solutions – including self-service, artificial intelligence (AI), automation and data-driven analytics – with the expertise, emotion and empathy of our people to Create Connection. Value Conversation.


*You must be able to commute to Exeter and Plymouth in order to be considered for this position.*


  • Full time role offering £26,000 - £28,000 pa
  • This is a permanent contract.


  • We are looking for an experienced HR Generalist to join the HR and site support team to provide a comprehensive HR service across our two South West sites in Exeter and Plymouth.


  • Be qualified or studying towards CIPD Level 5
  • Have experience in supporting a variety of change processes


  • Be an experienced HR Generalist
  • Be able to deliver a full range of employment relations advice and guidance and manage a caseload
  • Have experience in leading on complex casework
  • Enjoy building line manager capabilities
  • Be a friendly, welcoming, forward thinking team member
  • Be confident, reflective, flexible and responsive
  • Be passionate about delivering excellent employee experiences
  • Be building strong relationships
  • Be able to work in a fast and varied role


  • On-site parking
  • Company events and social hours
  • Casual dress
  • Subsidised gym membership
  • Discounted/free food
  • Wellness programs

COVID-19 considerations:

Whilst on site you will be required to wear a mask and have your temperature taken. You will need to follow our one way system and follow social distancing guidelines.

Apply Now!!

Data Notice:

The personal data you provide in your application, and as part of the recruitment process, will only be held and processed for the purpose of the selection processes of Sitel and in connection with any subsequent employment or placement, unless otherwise indicated. Your data will be retained only for as long as is permitted by UK legislation and then destroyed.

Reference: INDEXE 197188

HR Generalist - Case Work - Up to £28k - Devon

Job Segment: HR Generalist, HR, Employee Relations, Human Resources

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