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French Speaking Customer Service Professional *£11.00 - £12.00ph* Maternity Cover

Req ID#:  307950

Exeter, Agent Opening, GB

French Speaking Customer Service Professional *£11.00 - £12.00ph* Maternity Cover

Customer Service

Key information about the role

Do you  have a passion for delivering excellent Customer Experience? If your answer is YES, click ‘APPLY NOW’ and you could be the next representative of the UK premier cycling brand ‘Rapha’!

  • Maternity Cover (Direct Contract with Sitel) 
  • Full and part time hours available
  • Up to £12 per hour
  • Working hours between: 0800 – 1700 Mon to Fri (1 hour 30 min breaks)
  • 2 weeks paid training
  • Work onsite or from anywhere!

About Rapha

Rapha's mission is to make cycling the most popular sport in the world. In order to achieve this, we are committed to making the Rapha community a place of inclusion on and off the bike. They have an excellent reputation for the highest standards of Customer Service, so as we continue to grow internationally, being able to service and support our customers all over the world is crucial to our continued success.

Rapha has a business strategy that has created a unique customer experience through both our website and the Rapha Clubhouse.

So, what do we need from you?

  • Deliver the legendary Rapha experience by engaging, developing and maintaining relationships with all Clubhouse visitors.
  • Drive sales customer engagement by effectively uncovering the customer’s needs and presenting appropriate range solutions.
  • Communicate positively about the brand at all times, be a Rapha Ambassador and bring to life Rapha’s core values – Passion, Determination, Creativity & Communication.
  • At Rapha, we welcome candidates from all backgrounds. We are always working to create an environment that is focused on equality, inclusion, empowerment and respect.


  • On campaign competitions / incentives/ rewards
  • Corporate discounts (Sitel rewards)
  • Access to discounted products via. Industry Purchase Programme
  • Employee discount of an exclusive annual membership to a global community of passionate, active cyclists with exclusive access to our most sought after products, rides and experiences
  • Team activities, awards and incentives
  • Refer a Friend Scheme (£500)



After you have clicked ‘apply’, one of our Recruitment Team will review your application and may contact you to discuss your skills, abilities and why you think you are suited to the job role.

We look forward to reviewing your application and hopefully welcoming you to the Sitel family!



Data Notice

The personal data you provide in your application, and as part of the recruitment process, will only be held and processed for the purpose of the selection processes of Sitel and in connection with any subsequent employment or placement, unless otherwise indicated. Your data will be retained only for as long as is permitted by UK legislation and then destroyed.

French Speaking Customer Service Professional *£11.00 - £12.00ph* Maternity Cover

Job Segment: Customer Service

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