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E-mail Wizard for Flybe at Sitel, Exeter- £334.80 per week - TEMPORARY CONTRACT

Req ID#:  87616

Exeter, Agent Opening, GB

E-mail Wizard for Flybe at Sitel, Exeter- £334.80 per week - TEMPORARY CONTRACT

Customer Service
About us

Are you a dedicated individual keen to help customers? Are you looking for a new challenge? Are you excellent with written communication? If yes, we want YOU!


We have an exciting temporary opportunity working with one of Europe’s biggest airlines, Flybe. We are looking for a talented individual with a great eye for detail to work at Sitel, in Exeter, answering customer e-mails regarding their cancelled or delayed flights. This opportunity is strictly e-mail based so there will be no communication via the telephone.

Skills Required

Specialist Skills and Experience Required

  • A team player who is proactive with a desire to help others
  • Ability to build a rapport with customers via e-mail
  • Computer literate
  • Be able to communicate successfully, confidently and clearly (written)
  • Be open minded
  • Be attentive
  • Be patient
  • Ability to use positive language
  • Good time management
  • Be empathetic


At Sitel, we offer many benefits for just being part of our team such as shift slides and flexi days!

Your Contract

This is a temporary contract, working 40 hours per week at £8.37 per hour.  

We are open Monday to Friday 08:00 – 21:00, Saturday 08:00 – 20:00, Sunday 10:00 – 18:00. We will expect you to be fully flexible across these hours.  

You will be paid weekly, 1 week in arrears for the hours you work including any overtime.

Our Hiring Process:

Upon receiving an application, the Recruitment Team will contact you within a week of application.  Our initial call will be to discuss your experience, so don’t forget to sell your strengths and tell us why you want to work with us!  Should you be invited for an interview, we will ensure that we provide full feedback to all candidates within 48 hours.


Please note: If you are looking for a permanent opportunity towards the end of your contact, this may be offered to you based on your performance, attendance and drive to succeed. Please be aware if you are offered a permanent opportunity, you will be upskilled to not only help customers via e-mail but over the phone as well.

E-mail Wizard for Flybe at Sitel, Exeter- £334.80 per week - TEMPORARY CONTRACT

Job Segment: Mailroom, Operations

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