Customer Service Executive for Heathrow Airport, based in Exeter, Devon

Req ID#:  84313

Exeter, Agent Opening, GB

Customer Service Executive for Heathrow Airport, based in Exeter, Devon

Customer Service

Employee Testimonials

-“I have been a part of Sitel for the best part of 6 years and it has grown and flourished into a brilliant environment to work. There is plenty of support and opportunity for everyone.”

-“I fully recommended Sitel as a place to work and it is definitely a great starting point for anyone looking for a career.”

-“Sitel definitely look after people & it has a positive, proactive atmosphere.”

-“I have loved working for Sitel. It’s the people, for me, that make it amazing. Everyone is friendly, kind and supportive.”

This Opportunity

Have you got excellent communications skills? Do you work well on your own and as a team? Are you caring, relatable and compassionate? If so, we want YOU!

At Sitel, we pride ourselves on delivering an excellent experience for our customers, whether that be over the phone or via e-mail. We are looking for talented individuals with a clear passion for customer service to join our growing family by representing Heathrow Airport. Here, you will be using your clear communication and time management skills to deal with a number or customer enquiries.

Work Together:

 

  • You will work in a vibrant and busy environment, working as part of a team to achieve your goals
  • Take part in team events, win prizes and team nights out!
     

 

Be Bold:

  • Monthly, Quarterly and Annual Employee Rewards, earning vouchers, days off and much more!
  • Share your ideas for your workplace and join our Employee Voice Meetings or Employee Forum

Build Trust:

  • Monthly, Quarterly and Annual Employee Rewards, earning vouchers, days off and much more!
  • Share your ideas for your workplace and join our Employee Voice Meetings or Employee Forum

WOW Customers:

  • Answering inbound telephone calls and responding to customer e-mails
  • Express empathy and effectively employ conflict resolution

Your contract:

This is a permanent opportunity, with contracts available of 37.5 hours per week.
We are open Monday – Sunday between 06:00 – 23:00, working on a 4 week rotation.
You will be paid weekly for the hours you work, including any overtime.

Our Hiring process:

Upon receiving an application, the Recruitment Team will contact you within a week. Our initial call will be to discuss your experience, so don’t forget to sell your strengths and tell us why you want to work with us! Should you be invited for an interview, we will ensure that we provide full feedback to all candidates within 48 hours.

Salary:

£8.70 to £9.35 /hour

Customer Service Executive for Heathrow Airport, based in Exeter, Devon


Job Segment: Customer Service