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Customer Service Advisor *Work at Home*

Req ID#:  207886

UK Virtual (Sitel), Any Location, GB

Customer Service Advisor *Work at Home*


Learn, Lead & Grow at Sitel Group®

We believe experiences are everything, and that happy associates are successful ones. That’s why we give our people the tools and the freedom to learn, grow, have fun and be themselves.


  • GROW AS YOU GO. We invest in you, with internal programs, training and initiatives to develop your skills and help you reach your goals. We promote from within. We provide you with the tools, skills and resources to develop, both professionally and personally. You choose where you want to go; we help you get there.
  • BE BOLD, BE YOU. #SitelLife represents our commitment to our people -to YOU. It's about coming exactly as you are. We empower everyone to live their truth, be themselves and use their voice -and we give them a platform to do so.
  • WORK TOGETHER TO MAKE AN IMPACT. We strive to make the world a better place and empower others to do the same. We are mission-driven -and we leverage the power of our people to make a positive impact in the communities in which we live and work.
  • GAIN STABILITY, EXPAND POSSIBILITIES. We celebrate successes and reward our people for the hard work they do every day. We offer benefits to keep you healthy and happy, such as paid time off and referral bonuses. Plus, fun perks like employee discounts.
  • MAXIMIZE YOUR EXPERIENCE. We value open, honest and constructive conversation. We encourage you to speak up -and we listen when you do. Through MAX, our global community, we leverage our people's innovative ideas, experiences and feedback to shape and drive the future of Sitel Group.

About Sitel Group®

As a global leader in end-to-end customer experience (CX) products and solutions, Sitel Group® partners with the world’s best-loved brands, from Fortune 500 companies to local startups, to design, build and deliver a competitive edge across all customer touchpoints.


With our award-winning culture built on 35+ years of industry-leading experience and commitment to improving the employee experience, we improve business results by pairing innovative design thinking and digital solutions – including self-service, artificial intelligence (AI), automation and data-driven analytics – with the expertise, emotion and empathy of our people to Create Connection. Value Conversation.

So, first thing's first...

  • Up to £10.00 per hour
  • Full time 
  • Weekly pay
  • Flexi days
  • Shift slides
  • Paid training
  • Upskilling towards your desired progression
  • Exposure and genuine internal opportunities to progress within a worldwide multi-million pound business

The Role

You will be joining our amazing and friendly team working in the comfort of your own home! You will be making outbound or answering inbound calls and you could be operating between the hours of 06:00 – 23:00 Monday to Sunday.


What we need from you:

  • A background in customer service, retail, hospitality or similar.
  • Enthusiasm, drive and motivation
  • Computer literate
  • Great written and verbal communication

Don't listen to us! Here is what the members of the Sitel family have to say...

-“I have worked for Sitel for just over 4 years now. The Sitel Exeter team are amazing and the people are what make it. Every single person on the site is dedicated and supportive. Sitel offer an outstanding service to our clients and every day is different with new and exciting challenges.”

-“I have been a part of Sitel for several years and I can honestly say that it has grown and flourished into a brilliant environment to work. There is plenty of support and opportunity for those who put themselves forward and want to grow within the business.”


What’s next?

Click Apply now and your journey with us begins. Just to let you know, part of this process is providing us with some of your personal details (you know, the boring but essential stuff!) however, it is part of the application process. So, grab a drink of your choice, sit down and enjoy the ride.

We look forward to speaking with you soon and welcoming you to the Sitel family.

Data Notice

The personal data you provide in your application, and as part of the recruitment process, will only be held and processed for the purpose of the selection processes of Sitel and in connection with any subsequent employment or placement, unless otherwise indicated. Your data will be retained only for as long as is permitted by UK legislation and then destroyed.

Customer Service Advisor *Work at Home*

Job Segment: Customer Service

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