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Community Marketing Lead

Req ID#:  195349

Augusta, GA, US, 30906

Community Marketing Lead

Operations

Learn, Lead & Grow at Sitel Group®

We believe experiences are everything, and that happy associates are successful ones. That’s why we give our people the tools and the freedom to learn, grow, have fun and be themselves.

·    GROW AS YOU GO. We invest in you, with internal programs, training and initiatives to develop your skills and help you reach your goals. We promote from within. We provide you with the tools, skills and resources to develop, both professionally and personally. You choose where you want to go; we help you get there.  

·    BE BOLD, BE YOU. #SitelLife represents our commitment to our people -to YOU. It's about coming exactly as you are. We empower everyone to live their truth, be themselves and use their voice -and we give them a platform to do so.  

·    WORK TOGETHER TO MAKE AN IMPACT. We strive to make the world a better place and empower others to do the same. We are mission-driven -and we leverage the power of our people to make a positive impact in the communities in which we live and work.  

·    GAIN STABILITY, EXPAND POSSIBILITIES. We celebrate successes and reward our people for the hard work they do every day. We offer benefits to keep you healthy and happy, such as paid time off and referral bonuses. Plus, fun perks like employee discounts.  

·    MAXIMIZE YOUR EXPERIENCE. We value open, honest and constructive conversation. We encourage you to speak up -and we listen when you do. Through MAX, our global community, we leverage our people's innovative ideas, experiences and feedback to shape and drive the future of Sitel Group. 

 

About Sitel Group®

As a global leader in end-to-end customer experience (CX) products and solutions, Sitel Group® partners  with the world’s best-loved brands, from Fortune 500 companies to local startups, to design, build and  deliver a competitive edge across all customer touchpoints. 

With our award-winning culture built on 35+ years of industry-leading experience and commitment to improving the employee experience, we improve business results by pairing innovative design thinking and digital solutions – including self-service, artificial intelligence (AI), automation and data-driven analytics – with the expertise, emotion and empathy of our people to Create Connection. Value Conversation.

 

 

SUMMARY OF RESPONSIBILITIES

Develops and implements an effective sourcing strategy,

Must be comfortable with networking, branding and business development. 

Helps to position the recruiting team to provide high quality, timely and cost-effective recruitment services.

Utilizes social media platforms (LinkedIn, Facebook, Twitter, etc.) to source, drive networking, and candidate pool development.

Develops, monitors and measures all talent acquisition initiatives to ensure trends are identified and addressed, including, but not limited to, turnover and retention.

Hosting and attending events in the community.

Coordinating monthly events to engage with employees. 

Internal Engagement lead 

Drive Military recruitment initiatives 

 


POSITION QUALIFICATIONS

Time management skills with the ability to manage and coordinate multiple recruitment activities simultaneously.

Must be flexible and able to adapt to priorities.

Ability to display initiative in the sharing of information and updating information timely.

Ability to handle confidential information.

Excellent documentation and communication skills.

Microsoft Office (Word, Excel, PowerPoint, Outlook) and web-based systems (applicant tracking systems, HRIS, etc.).

Ability to work individually and in a team environment, including virtual team members, to meet firm deadlines.

Exceptional analytical and problem-solving abilities.

Ability to learn system functionality quickly.

Willingness to learn and overcome daily challenges in a fast-paced environment.

Maintain up-to-date industry knowledge by participating in educational opportunities, reading professional publications and maintaining personal networks.

Be able to meet weekly goals and expectations.

Develop talent acquisition sourcing strategy related to production hiring, recruiting strategies, career fair execution and the candidate experience.

Partner with business leaders to identify, develop and implement staffing strategies, policies, and programs.

Provide personal, “hands-on” involvement, direction, and support while being accountable for recruitment initiatives and targets.

Outgoing with a "can do" attitude is a must.

Ability to negotiate and communicate effectively with clients 

Great organization skills with the ability to juggle multiple projects at once 

 

  

WORK EXPERIENCE

3-5 years’ experience using electronic job boards, social media, and candidate sourcing applications.

Minimum of 3 years as a Talent Acquisition Specialist or Recruiter in BPO or high-volume industries

 


EDUCATION

Bachelor’s Degree in Human Resources, Business, or related degree preferred.

Community Marketing Lead


Nearest Major Market: Augusta

Job Segment: HR, Social Media, Business Development, BPO, Marketing, Human Resources, Sales, Operations

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