Customer Care Agent (m/f/d) with French

Customer Care Agent (m/f/d) with French

Your Benefits:

• Extensive and payed on the Job Training
• Attractive salary and bonus programms
• Diverse challenges in an international environment
• Professional structures incl. workers council
• Continuing development - you can grow to leading positions like Team Manager
• Gympass - Cooperation with gyms and other sports facilities in Berlin, Fruit Days, Afterwork Drinks, extra social / capital forming payments etc.
  
   

Responsibilities:

• Answer incoming customer inquiries via phone, Email and Chat in French language
• Forwarding of complex inquiries to internal and external departments
• Reporting of extraordinary escalations to the local business partner
• Follow-up and documentation of customer concerns
  
   

Qualification:

• Completed commercial education or equivalent
• Experience within a fast moving, customer centric environment
• Very good computer skills
• People orientated and team minded
• High sense of customer and service orientation
• Excellent communication skills
• Fluent in French
  
   

Interested? We are looking forward to your application. Please send your application to karriere.berlin@sitel.com