Customer Care Agent (m/f/d) with French

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Datum: 13.11.2022

Standort: Berlin, Berlin, DE

Unternehmen: Sitel

Customer Care Agent (m/f/d) with French

 

Your Benefits:

  • Extensive and payed on the Job Training
  • Attractive salary and bonus programms
  • Diverse challenges in an international environment
  • Professional structures incl. workers council
  • Continuing development - you can grow to leading positions like Team Manager
  • Gympass - Cooperation with gyms and other sports facilities in Berlin, Fruit Days, Afterwork Drinks, extra social / capital forming payments etc.

     

Responsibilities:

  • Answer incoming customer inquiries via phone, Email and Chat in French language
  • Forwarding of complex inquiries to internal and external departments
  • Reporting of extraordinary escalations to the local business partner
  • Follow-up and documentation of customer concerns

     

Qualification:

  • Completed commercial education or equivalent
  • Experience within a fast moving, customer centric environment
  • Very good computer skills
  • People orientated and team minded
  • High sense of customer and service orientation
  • Excellent communication skills
  • Fluent in French

     

Interested? We are looking forward to your application. Please send your application to karriere.berlin@sitel.com