Customer Care Agent (m/f/d) with French
Jetzt bewerben »Datum: 21.06.2022
Standort: Berlin, Berlin, DE
Unternehmen: Sitel
Customer Care Agent (m/f/d) with French
Your Benefits:
- Extensive and payed on the Job Training
- Attractive salary and bonus programms
- Diverse challenges in an international environment
- Professional structures incl. workers council
- Continuing development - you can grow to leading positions like Team Manager
- Gympass - Cooperation with gyms and other sports facilities in Berlin, Fruit Days, Afterwork Drinks, extra social / capital forming payments etc.
Responsibilities:
- Answer incoming customer inquiries via phone, Email and Chat in French language
- Forwarding of complex inquiries to internal and external departments
- Reporting of extraordinary escalations to the local business partner
- Follow-up and documentation of customer concerns
Qualification:
- Completed commercial education or equivalent
- Experience within a fast moving, customer centric environment
- Very good computer skills
- People orientated and team minded
- High sense of customer and service orientation
- Excellent communication skills
- Fluent in French
Interested? We are looking forward to your application. Please send your application to karriere.berlin@sitel.com