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Website Manager - SEO/Website Architecture/Data Flow Global - Remote

Req ID#:  314709

Bedfordshire, GB, LU4 9TT Abidjan #160, CI, 18 BP 323 SN Krefeld, DE, 47807 ES NL Exeter, GB, EX1 1ST ROMAINVILLE, FR, 93230 Warsaw, PL, 02-675 FR B, ES FR FR Berlin, DE, 13629 Porto, PT, 4050-344 Burgas, BG, 8000 MA Derriford, GB, PL6 5AA Belgrade, RS, 11070 FR Copenhagen, DK, 1050 MA Athens, GR, 104 34 BG Sofia, BG, 1407 Potsdam, DE, 14471 Dessau, DE, 6844 ES FR PT FR GB BG Polska, PL, 66-400 MA Best, NL, 5684 PK Las Rozas, ES, 28230 IE PT Kingston upon Thames, GB, KT2 6LZ Dusseldorf, DE, 40476 Coventry, GB, CV12TA Lisboa, PT, 1990-084 IT Varna, BG, 9009 Newcastle upon Tyne, GB, NE12 8EW

Website Manager - SEO/Website Architecture/Data Flow Global - Remote

Information Technology

About Us

Learn, Lead & Grow at Sitel Group® 

We believe experiences are everything, and that happy associates are successful ones. That’s why we give our people the tools and the freedom to learn, grow, have fun and be themselves. 

·    GROW AS YOU GO. We invest in you, with internal programs, training and initiatives to develop your skills and help you reach your goals. We promote from within. We provide you with the tools, skills and resources to develop, both professionally and personally. You choose where you want to go; we help you get there.   

·    BE BOLD, BE YOU. #SitelLife represents our commitment to our people -to YOU. It's about coming exactly as you are. We empower everyone to live their truth, be themselves and use their voice -and we give them a platform to do so.   

·    WORK TOGETHER TO MAKE AN IMPACT. We strive to make the world a better place and empower others to do the same. We are mission-driven -and we leverage the power of our people to make a positive impact in the communities in which we live and work.   

·    GAIN STABILITY, EXPAND POSSIBILITIES. We celebrate successes and reward our people for the hard work they do every day. We offer benefits to keep you healthy and happy, such as paid time off and referral bonuses. Plus, fun perks like employee discounts.   

·    MAXIMIZE YOUR EXPERIENCE. We value open, honest and constructive conversation. We encourage you to speak up -and we listen when you do. Through MAX, our global community, we leverage our people's innovative ideas, experiences and feedback to shape and drive the future of Sitel Group.  

 

About Sitel Group® 

As a global leader in end-to-end customer experience (CX) products and solutions, Sitel Group® partners  with the world’s best-loved brands, from Fortune 500 companies to local startups, to design, build and  deliver a competitive edge across all customer touchpoints.  

 
With our award-winning culture built on 35+ years of industry-leading experience and commitment to improving the employee experience, we improve business results by pairing innovative design thinking and digital solutions – including self-service, artificial intelligence (AI), automation and data-driven analytics – with the expertise, emotion and empathy of our people to Create Connection. Value Conversation. 

Job Summary

We are looking for experienced professional to oversee the functionality of the career website, evaluate and manage website performance, facilitate hosting management, integrations, and data flow, and develop, maintain and update website content.

A website manager needs to have an analytical mind and a detailed understanding of Search Engine Optimization (SEO). Also, meticulous attention to detail, outstanding problem-solving skills, and fantastic content creation skills are expected as well as an understanding of content management systems (CMS) and technology infrastructures using APIs. Top candidates will be comfortable troubleshooting the website and constantly improving the User Experience (UX) of the website.

 

Website Manager Requirements:

  • A degree in computer science, IT, systems engineering, or related work experience.
  • 2 years of work experience as a website manager.
  • Expert knowledge of Macromedia suite, Adobe suite, Content Management Systems, and W3C Web standards.
  • Highly proficient in HTML, XHTML, CSS design, cross-browser and cross-platform compatibility, and JavaScript.
  • Great understanding of Search Engine Optimization (SEO) and Paid Per Click (PPC).
  • Ability to troubleshoot website issues in a fast-paced environment.
  • Strong attention to detail with an analytical mind and outstanding problem-solving skills.
  • Fantastic time management skills with the ability to multi-task.

Primary Job Responsibilities

Who are we looking for:

A naturally inquisitive problem solver and enthusiastic learner who thrives in a goal-oriented, remote team environment. The ideal candidate must exhibit a strong sense of ownership, urgency, and drive. Fluent communication in English (B2 and above) and exceptional computer and writing abilities are essential.

  • Implementing Brand identity across a global career website
  • Working closely with delivery teams to build digital capabilities, and provide oversight to build, test, and execute models, campaigns, analyses, communications, etc.
  • Driving performance of key metrics, (i.e. ROI, CPA) and helping set future KPIs.
  • Maintaining proficiency with the latest digital and omnichannel trends and capabilities; especially within the BPO industry.
  • Planning, implementing, managing, monitoring, and upgrading the organization's website.
  • Responding to and troubleshooting all website issues.
  • Ensuring that the website is protected by enabling the appropriate security measures.
  • Updating HTML, CSS and JavaScript regularly.
  • Conducting content audits to eliminate redundant and/or duplicate information.
  • Creating appropriate website content aligned with the organization’s strategy.
  • Ensuring website quality and efficiency by conducting regular test plans.
  • Improving the user experience of the website regularly.
  • Collaborating with all staff and management to ensure that the website aligns with brand strategy and meets the organization’s standards.
  • Creating strategies to grow subscriber base and web traffic metrics.
  • Ensuring full compliance on the website with all laws and regulations.
  • Keeping up-to-date with BPO industry best practices and monitoring competitor websites.

 

Website Manager - SEO/Website Architecture/Data Flow Global - Remote


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