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Facilities Coordinator - Athens, Greece

Req ID#:  360813

Athens, GR, 104 34

Facilities Coordinator - Athens, Greece


Learn, Lead & Grow. #SitelGreece


As a global leader in end-to-end customer experience (CX) products and solutions, Sitel Group® partners  with the world’s best-loved brands, from Fortune 500 companies to local startups, to design, build and  deliver a competitive edge across all customer touchpoints. 

With our award-winning culture built on 35+ years of industry-leading experience and commitment to improving the employee experience, we improve business results by pairing innovative design thinking and digital solutions – including self-service, artificial intelligence (AI), automation and data-driven analytics – with the expertise, emotion and empathy of our people to Create Connection. Value Conversation.


Come and work with us.


We are looking for a talented and accomplished Facilities Coordinator to join our team.


As a Facilities Coordinator, your daily responsibilities will include:

  • Target is to keep deadlines of  existing site supplier contracts as well as analyse and optimise facility costs continuously.
  • Stick to facility budget (capex and opex)
  • Place orders for the referring site directly for those being authorised for in compliance with supervisor, if higher authorisation level.
  • To manage the day to day on site facilities including
  • Co-ordinate a range of FM services and all building related services –hard & soft
  • Liaise & knowledge share with other site facilities coordinators and with the regional facility manager 
  • Ensure site complies with CL FM & H&S policy & procedures
  • Assist with onsite moves and refurbishments
  • Escalate emergency / critical situations to Facilities manager
  • Maintain all FM records and an up to date “on site FM manual”
  • Harness high standards of work and be aware of associate satisfaction
  • Assist with General administration
  • Provides information and assistance to clients and customers.
  • Manage and organise supplier contracts in collaboration with Procurement
  • Continuous analysis of cost saving potentials
  • Monthly budget control of facility areas
  • Control and creation of POs applied for with regard to correct completion, cost control and adherence of processes
  • Secure that all necessary repair and maintenance works are being done
  • Manage Reception and Logistics
  • Manage Parking slots
  • Sustainability and processes 
  • Supervision of local Company Restaurant/Canteen 
  • Support and Facilitate vendors for Events in collaboration
  • Office space Management in collaboration with projects and Management
  • Responsible for beverages and supplies for Premises
  • Responsible for Security related topics/systems and Security Point of contact
  • Manage all building vendors/contracts in collaboration 
  • Manage Reception and all Reception’s tasks and Logistic processes and members 


To succeed in the role, you will need to have/be:

  • Advanced level of English (at least C1) 
  • Strong verbal and written communication skills (mandatory)
  • Minimum of 2 years previous experience in Facilities
  • Good organization/time management skills and problem-solving skills
  • Ability to work with a variety of people from diverse backgrounds
  • Ability to organize and prioritize, set priorities and multi-task
  • Ability to adhere to all organizational policies and procedures
  • Able to effectively use Microsoft applications (i.e.: Word, Excel, PowerPoint, Project, Outlook, etc.)
  • Must hold EU citizenship or valid work permit for Greece
  • Be a local candidate or willing to relocate to sunny Athens, Greece


Specific Requirements (when Necessary)

  • Availability to travel
  • Out-of-hours support



What's in it for you? We give our people the tools and the freedom to learn, grow, have fun and be themselves.


  • Competitive remuneration package
  • Comprehensive private healthcare insurance
  • All the tech gear you need to work smart
  • Be a part of a multicultural working environment
  • Meet a very unique and promising business and industry
  • A solid career path within our working family is ready for you
  • Continuous training and access to online training platforms
  • Wellbeing activities access such as free on-site fitness activities in & out premises


Join the #SitelLife


Our success lies in our diversity, and our differences are our strength. We are an equal opportunity company and we value and respect diversity. You choose where you want to go; we help you get there!


Apply today!

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Facilities Coordinator - Athens, Greece

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