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Analyst, Cyber Threat Intelligence

Req ID#:  341142


Analyst, Cyber Threat Intelligence

Information Technology

Learn, Lead & Grow at Sitel Group®


We believe experiences are everything and that happy associates are successful ones. That is why we give our people the tools and the freedom to learn, grow, have fun and be themselves. As one of the largest global providers of customer experience (CX) products and solutions, Sitel Group® empowers brands to build stronger relationships with their customers by creating meaningful connections that boost brand value. 


With 160,000 people around the globe – working from home or one of our CX hubs – we securely connect best-loved brands with their customers over 8 million times every day in 50+ languages. Whether digital or voice-based, our solutions deliver a competitive edge across all customer touchpoints. Our award-winning culture is built on 40+ years of industry-leading experience and commitment to improving the employee experience.  

You Will


As a Cyber Threat Intelligence Analyst part of our Global Security Operations Team, you will leverage your experience, expertise, and cybersecurity knowledge of the threat actor landscape to convert cyber data into actionable intelligence information to help shape recommendations related to applying defensive controls to mitigate our clients’ cyber threats. This position can be worked remotely in the United States.


  • Proactively monitor open source feeds and trusted sources for industry specific cyber threats and incidents.
  • Conduct comprehensive research on commodity/opportunistic and targeted cyber threats.
  • Analyze indicators, observables, and incidents submitted by members to create actionable intelligence analysis reports with mitigation recommendations.
  • Develop threat briefing materials/contents and present to internal/external participants on a regular basis on cyber threats relevant to the sector industry.
  • Utilize the analyst toolkit to conduct in-depth analysis and identify correlation of activity impacting the sector industry.
  • Collect and maintain monthly metrics on all analytic products.

You Have


  • Bachelor’s degree in Computer Science, Engineering, IT, or other STEM education related
  • 4+ years of professional experience as a Cyber Threat Intelligence Analyst.
  • Experience analyzing cyber-IOCs, APTs, MITRE ATT&CK TTPs, attack vectors, adversary TTPs, and cyber threat intelligence topics and translate these into actionable intelligence for our GSOC.
  • Knowledge of the intelligence cycle/process
  • Ability to apply creative and critical thinking when approaching issues.
  • Ability to communicate effectively, both in writing and verbally, for delivery briefings to varied audiences of technical, operational, and senior client staff.
  • Experience providing oral and written briefings to executive leadership.
  • Experience tracking and producing threat intelligence on advanced persistent adversaries.
  • Understanding of IT and Network fundamentals such as A+, Network+, CCNA Security, CISSP, CEH, or any vendor specific certificates completed.
  • Desire to maintain certifications and continuous professional education.

Our Perks


Competitive salaries, benefits, 401K contribution matching and paid time off.

Onsite and remote work at home available (depending on the market).

Fun and engaging company-wide initiatives, including our SitelFit wellness program.

Growth opportunities through various development programs.

Employee discounts.

Casual dress code.

Excellent work culture.

Join the #SitelLife


GAIN STABILITY, EXPAND POSSIBILITIES. We celebrate successes and reward our people for their hard work every day. We offer benefits to keep you healthy and happy, such as paid time off. Plus, fun perks like employee discounts.  


GROW AS YOU GO. We invest in you with internal programs, training, and initiatives to develop your skills and help you reach your goals. We promote from within. We provide you with the tools, skills, and resources to develop professionally and personally. You choose where you want to go; we help you get there.  


WORK TOGETHER TO MAKE AN IMPACT. We strive to make the world a better place and empower others to do the same. We are mission-driven -and we leverage the power of our people to make a positive impact in the communities in which we live and work.  


BE BOLD, BE YOU. #SitelLife represents our commitment to our people - to YOU. It's about coming exactly as you are. We empower everyone to live their truth, be themselves and use their voice -and we give them a platform to do so.  


MAXIMIZE YOUR EXPERIENCE. We value open, honest, and constructive conversation. We encourage you to speak up -and we listen when you do. Through MAX, our global community, we leverage our people's innovative ideas, experiences, and feedback to shape and drive the future of Sitel Group®.


Our talent is our strategic differentiator. By bringing together diverse perspectives through our people and ideas, we foster an environment where people belong, all voices are heard, and everyone is vital and can contribute their best work. Sitel Group® is proud to be an Equal Opportunity workplace.

Analyst, Cyber Threat Intelligence

Job Segment: Open Source, Computer Science, Cyber Security, CCNA, Cisco, Technology, Security

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