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Palawan - Customer Service Representative

Date: Feb 13, 2018

Location: Palawan (Paragua), Philippines, PH

Req #: 32590-en_US

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About Us

As caring for customers becomes the differentiator that drives consumer engagement and spend, Sitel is advancing its position as a world leader in outsourced customer experience innovation. 

With over 30 years of industry experience, Sitel serves more than 62 markets in 40 languages, with 61,100 passionate and talented associates from 108 contact centers strategically located in 21 countries.

Combining comprehensive customer care capabilities, leading multichannel solutions, and unparalleled experience across all industries, Sitel collaborates with some of the best known global brands to help deliver outstanding customer experiences. 

The company is a subsidiary of Groupe Acticall. Visit sitel.com to learn more

Job Summary

As a Customer Service Representative, you will be taking inbound calls within the guidelines and goals established by our clients and our center's management. The position consists of learning and retaining a working knowledge of accounts, gathering and verifying customer information, data entry, assisting customers with account specific information such as troubleshooting technical issues, billing inquiries, processing of payments, and explaining new products and services offered.


Job Segment: Customer Service Representative, Data Entry, Customer Service, Administrative

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