The Quality Assurance Specialist is responsible for supporting Team Managers in applying and executing QMA (Quality Management & Analytics) to ensure that the site is achieving their monthly targets, while driving a great customer experience. Browse the available Customer Service Quality Assurance jobs below.
Our Quality Assurance roles support our Customer Service Representatives, Coaches and Team Managers in applying and executing QMA (Quality Management & Analytics) to ensure sites are achieving their monthly targets while driving great customer experience.
