With our People First culture, we connect with our associates by leveraging our four core values: Be Bold. Build Trust. Work Together. Wow Customers. These four values are active, innovative, fresh and simple and guide the way in which we work with our clients, within our communities and with each other.

As our business continues to grow, we offer our associates great places to work and grow in their career. In fact, around 93 percent of our non-agent positions are currently filled via internal talent. Each and every one of our associates bring their own perspective and unique skillset allowing us to continually enhance the results we can achieve.

As a Sitel Group associate, you can make a difference every day. We foster a community where we work hard and play hard and make use of our global footprint and capabilities to have a positive impact on all those around us. By delivering exceptional customer experiences, you will improve the cutsomer's day for some of the world’s best-known brands.

Don’t take it from us – hear from our people.

Is a CX job right for you?

Great customer experiences are powered by people who love what they do and where they work (Be Passionate). We know our greatest asset is our people.

Our associates create unique experiences for more than 2.5 million consumers every day. We are passionate about being a part of the customer journey and being available whenever and wherever our client’s customers need us. At Sitel Group, we are empowering humans and enhancing brands.


Empowering your career journey.

With our world-class training solutions, you will build your skillset throughout your journey at Sitel Group. As a call-center agent, you will learn about active listening, empathy and industry and brand immersion among the world’s digital transformation.

The world’s best brands depend on us.

From Fortune 500 companies to innovative startups, we partner with some of the world’s best-known brands. We work with more than 400 clients around the world from various industries including financial and banking, retail, healthcare, technology and communications. If you’re interested in being a part of a successful, innovative and growing company, then Sitel Group may be the right fit for you.

Within our group, you will develop and grow your skills and abilities in a supportive environment with competitive pay and great benefits. But, most importantly, with great people. Our people come from diverse backgrounds and are passionate about creating unique experiences and showcasing our values.

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