About Sitel Group

We're a global leader in customer experience (CX) management with 75,000 people across 27 countries. Our people deliver unique experiences for customers of some of the world’s best-known brands – from startups to Fortune 500 companies - in 48 languages. We are global. We are passionate. We are Sitel Group.

What We Do

In its simplest form, we are people helping people – one experience at a time.

We help our clients' customers solve their problems via phone, chat, email and social media. As a global CX leader, we deliver 3.5 million unique experiences every day for our 400+ clients and their customers through our group of services: business process outsourcing (BPO), digital CX, training and talent management and CX consulting and analytics. 

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We Need Great People - Like You

We know the best CX begins with people, so our vision is based on one idea: the employee experience is the customer experience. We trust and empower you to solve problems for many of the world’s coolest brands - you’re their voice.

You have a daily opportunity to personally make a difference in people’s lives. You aren't only a number at Sitel Group - you're a unique person with a diverse set of skills and experiences that we celebrate. Your voice counts and your opinion is respected here.

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We're a values-driven group

Our company values are: Be Bold, Work Together, Build Trust and Wow Customers. These people-centric, action-driven values are part of our DNA and guide the way we work with our clients, our clients' customers, within our communities and with each other.

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