About Us

We’re a global leader in customer experience (CX) management. Our 90,000 people connect some of the world’s best brands - from Fortune 500 companies to local startups - with their customers across 27 countries in 48 languages. We are global. We are experts. We are Sitel. 

 

What We Do

Simply put, we are people helping people - one experience at a time. 

We provide solutions to our clients’ customers via phone, chat, email and social media. As a global CX leader, we deliver 3.5 million unique experiences every day for 400+ clients through business process outsourcing (BPO), digital CX, training and talent management and CX consulting and analytics.

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We’re Value-Driven

Our company values - Be Bold, Work Together, Build Trust and Wow Customers - are part of our DNA and guide the way we work with our clients, their customers and within our community. 

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