About Us

We’re a global leader in customer experience (CX) management. Our 75,000 people connect some of the world’s best brands - from Fortune 500 companies to local startups - with their customers across 27 countries in 48 languages. We are global. We are experts. We are Sitel. 

 

What We Do

Simply put, we are people helping people - one experience at a time. 

We provide solutions to our clients’ customers via phone, chat, email and social media. As a global CX leader, we deliver 3.5 million unique experiences every day for 400+ clients through business process outsourcing (BPO), digital CX, training and talent management and CX consulting and analytics.

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We Need Great People - Like You

We know the best CX begins with people, so our vision is based on one idea: the employee experience is the customer experience. That’s why we trust and empower you to be the voice for some of the world’s top brands. 

You have the opportunity to make a difference in people’s lives every day. At Sitel Group, you’re not just a number - you’re a unique person with a diverse set of skills and experience that we celebrate. Here, your voice counts and your opinion is always respected. 

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We’re Value-Driven

Our company values - Be Bold, Work Together, Build Trust and Wow Customers - are part of our DNA and guide the way we work with our clients, their customers and within our community. 

Diversity and Inclusion

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Employee Stories


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