HR Generalist | Tarlac

About Us

Sitel Group® and SYKES are now Foundever™.

Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.  

Mission: At Foundever™, we make things simple. 

Put simply, our mission is to be the solutions and the team behind the best experiences for the world’s leading brands. Wherever and whenever needed.

Job Summary

• The Human Resources Generalist will run the daily functions of the HR Operations, which include but are not limited to associate relations, account-related audit compliance, training, and other HR functions. 
• Creates and supports retention initiatives by executing programs developed to improve associate morale, satisfaction, productivity, and retention. 
• Supports administration of HR policies, processes,the  and procedures.
• May train, mentor, and assist in the development of others. 
• Supports management and all associates within a site. 
• Assists the local HR team in delivery of overall responsibilities. 
• Provides general guidance and support on performance concerns and issues.
• Performs other duties as assigned from time to time. 

Primary Job Responsibilities

Skills/Knowledge/Abilities

Education

Experience Target

Specialized Certifications